What are the responsibilities and job description for the Business Analyst - Case Management position at Apex Systems?
Business Analyst - Jr (Case Management)
Location : San Diego, CA (Remote)
Must live within 2 hours of San Diego
Qualified Candidates should send their updated resume in an email to [email protected] .
Position Overview :
You will assist with case resolution and member issues. Advise and recommend areas of program planning, business requirements management, budget execution and program coordination. Prepare needs assessments. Validate resource requirements and develops cost estimate models. Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group. Interpret, evaluate, and interrelate research data, and develop integrated business analyses and projections for incorporation into strategic decision-making. Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and present findings of studies to client committees. Provide consultative, advisory, technical, and staff support, as appropriate. Ability to use survey and market research methodologies, systems, and techniques is a strong plus.
Top Daily Responsibilities :
- Focuses on case resolution with emphasis of coverage issues to ensure no discrepancies exist among systems, with our members complaints.
- Supports daily Business Case Development through timely analysis and resolution of member complaints by performing research and review through multiple systems.
- Perform / timely follow up through member cases.
- Ability to communicate with members when required.
Top Required Skills Candidate Should Have :
Additional Skills Preferred
Excel Intermediate Assessment 80% Pass (Online Test provided by supplier)
Expected Shift : 8am-5pm or 7am-4pm (depending on business requirements)
Typing Skills : 30 WPM (Online Test provided and verified by supplier)
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
