What are the responsibilities and job description for the Configuration Management Specialist position at Apex Systems?
Responsibilities
- Technical Configuration Specialist concentrates on development and configuration that focuses on project modifications, security, and workflow customizations to customized product/software lifecycle management tools.
- Responsible for developing technical strategies, standards, roadmaps, and technical reports for the organization and key stakeholders, and they may simultaneously address and support user account maintenance.
- Provide technical guidance, leadership, and direction related to ongoing and future projects including technical staff planning, organizing, and controlling assigned resources to accomplish objectives as well as serve as a technical liaison between Government leads and contractor technical leads.
- Perform periodic reviews of system environments for configurations, permissions, workflows, integrations, and logs, as well as managing software upgrades.
- Perform administration, development and support integrating with JIRA and its add-ons: Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities.
- Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders involved in quality management.
- Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption.
- Work closely with engineering and product teams to manage user administration, configure custom workflows, create documentation, and provide technical support to users.
- Implement automation opportunities to improve efficiency, creating rules, and supporting Jira/Confluence add-ons.
- Developing, testing, and deploying integrations between Atlassian products and other internal systems, as well as maintaining an up-to-date knowledge of Atlassian products and best practices in administration and agile methodology.
- Understand system architecture of upstream and downstream impacts when implementing solutions.
- Support and troubleshoot Jira and Confluence, ensuring that these tools are functioning optimally for the teams that rely on them.
Qualifications
- 4 years of experience administering Jira projects with advanced expertise in tool administration of Jira/Confluence, or related experience
- Strong knowledge and hands on experience in configuring and troubleshooting of Atlassian suite of products especially JIRA and Confluence
- Experienced in Workflow Design, Requirement Elicitation, and Project Automation
- Familiar with Agile Methodologies (SCRUM, Kanban, etc..)
- Must have an Active DoD Security Clearance
- Must be a US Citizen
