What are the responsibilities and job description for the Contractor - IT Operator (Data Center Technician Plano, TX) position at Apex Systems?
Job Details
Job#: 2065710
Job Description:
Job Title: Data Center Technician
Location: Fully Onsite in Plano, TX
Shift: Night Shift, Wed- Sat 730pm - 5am
Basic Purpose
Provide onsite technical support for our large financial client's data center and equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on their own, but also know how to take direction when it is given, paying attention to all details involved.
Responsibilities
Network installation & maintenance (rack & stack, cabling, parts replacement, etc.)
Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.)
Data Center staging, deployment, and logistics/asset management support
Site builds & refreshes, while meeting current quality standards
Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting
Extensive enterprise cable installation experience as well as industry cabling standards-
Ability to provide adequate fiber and copper cable testing with minimal supervision-
Ability to terminate Cat 6 cabling
Create/update/maintain rack elevations within a DCIM application (Nlyte)
Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure
Troubleshoot and escalate incidents and problems
Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria
Provide status reports on active or resolved issues
Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations
Experience with out-of-band management/KVM system (DSVIEW)
Experience with power distribution units (PDUs), load management
Familiar with NEMA and IEC power connectors
Familiar with Data Center containment solutions
Work with others to update and document procedures
Write, and maintain, detailed site reference documentation
Cognizant of Data Center Safety Standards
Lift equipment weighing 50 lbs.
Perform other tasks or duties as assigned or based on need
Qualifications:
Intermediate Data Center / IT Operations experience
Software & Hardware tools utilized to perform day to day Data Center functions
Knowledge of LAN/WAN topologies, protocols, and standards
Must exhibit excellent communication and grammatical skills
Demonstrated analytical and problem solving skills
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Ability to work independently and as part of a team
Ability to work under pressure (urgent problems, deadlines, changing priorities)
Familiar with network cabling (types, distance limitations, testing, connectors, handling)
Familiar with electrical & optical transceivers (SFP , QSFP , GLCT, DAC, CFP2, DWDM)
Familiar with server hardware and components
Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
Familiar with datacenter design in relation to heat dissipation and air flow
Meticulous and obsessive about organized cabling
Detail oriented and organized
Desired:
Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience
Experience and technical training in WAN/LAN communications including experience installing, basic configuring and maintaining Cisco routers and switches
Experience in presenting technical solutions and/or recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Advanced skill in diagnosing and troubleshooting issues
Advanced research, analytical, and problem solving skills
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Job Description:
Job Title: Data Center Technician
Location: Fully Onsite in Plano, TX
Shift: Night Shift, Wed- Sat 730pm - 5am
Basic Purpose
Provide onsite technical support for our large financial client's data center and equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on their own, but also know how to take direction when it is given, paying attention to all details involved.
Responsibilities
Network installation & maintenance (rack & stack, cabling, parts replacement, etc.)
Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.)
Data Center staging, deployment, and logistics/asset management support
Site builds & refreshes, while meeting current quality standards
Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting
Extensive enterprise cable installation experience as well as industry cabling standards-
Ability to provide adequate fiber and copper cable testing with minimal supervision-
Ability to terminate Cat 6 cabling
Create/update/maintain rack elevations within a DCIM application (Nlyte)
Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure
Troubleshoot and escalate incidents and problems
Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria
Provide status reports on active or resolved issues
Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations
Experience with out-of-band management/KVM system (DSVIEW)
Experience with power distribution units (PDUs), load management
Familiar with NEMA and IEC power connectors
Familiar with Data Center containment solutions
Work with others to update and document procedures
Write, and maintain, detailed site reference documentation
Cognizant of Data Center Safety Standards
Lift equipment weighing 50 lbs.
Perform other tasks or duties as assigned or based on need
Qualifications:
Intermediate Data Center / IT Operations experience
Software & Hardware tools utilized to perform day to day Data Center functions
Knowledge of LAN/WAN topologies, protocols, and standards
Must exhibit excellent communication and grammatical skills
Demonstrated analytical and problem solving skills
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Ability to work independently and as part of a team
Ability to work under pressure (urgent problems, deadlines, changing priorities)
Familiar with network cabling (types, distance limitations, testing, connectors, handling)
Familiar with electrical & optical transceivers (SFP , QSFP , GLCT, DAC, CFP2, DWDM)
Familiar with server hardware and components
Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
Familiar with datacenter design in relation to heat dissipation and air flow
Meticulous and obsessive about organized cabling
Detail oriented and organized
Desired:
Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience
Experience and technical training in WAN/LAN communications including experience installing, basic configuring and maintaining Cisco routers and switches
Experience in presenting technical solutions and/or recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Advanced skill in diagnosing and troubleshooting issues
Advanced research, analytical, and problem solving skills
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
