What are the responsibilities and job description for the Implementation Specialist position at Apex Systems?
Summary :
First point of contact for clients submitting implementation requests via email / phone channel for high revenue clients. Handles end-to-end processing for complex implementations while engaging other business partners as needed. May work with internal business partners to ensure the successful implementation of services.
Job Titl e : Treasury Operations
Location : Dallas, TX
Contract : 18 Months
Shift : M-F, 8am-5pm
Responsibilities :
- Manage dedicated email inbox, prioritize, client requests, case and implement eligible items
- Create a case / package for tracking, monitoring and E2E resolution as applicable
- Receive and respond to implementation requests received by email and questions from internal partners
- Conduct limited research and respond to client and be able answer questions and inquiries
- Utilize the various bank systems to support clients requests.
Skills :
