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Infrastructure Manager

Apex Systems
Duluth, MN Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/4/2025

Job Summary

The IT Infrastructure Manager is responsible for overseeing and managing the organizations IT infrastructure team(s),including designing, implementing, maintaining, and securing clients IT infrastructure. This role requires a deep understanding of IT infrastructure, networking, and security principles, as well as excellent communication and leadership skills.

Duties And Responsibilities / Essential Functions

  • Plan, design, and implement IT infrastructure maintenance & projects to support business objectives.
  • Provide technical expertise and guidance to other IT teams to ensure smooth integration and operation of new technology initiatives.
  • Develop and maintain IT infrastructure policies and procedures to ensure compliance with company standards, industry regulations, and security best practices.
  • Develop and maintain disaster recovery and business continuity plans to ensure the resilience of IT infrastructure in the event of a disaster or outage.
  • Oversee the maintenance and support of IT infrastructure, including servers, network devices, storage systems, and software applications.
  • Monitor and maintain the security of the IT infrastructure, including firewalls, intrusion detection systems, and access control policies.
  • Manage vendor relationships and negotiate contracts with IT infrastructure service providers.
  • Responsible for continuous delivery of on / off-premises infrastructure services, 24 / 7
  • Champion process maturity by leading change management activities for technical teams to ensure compliance to all departmental policies and procedures."
  • Ensure operational and technical support is provided to meet / exceed established service level objectives for all assigned infrastructure services.
  • Establish vendor relationships, negotiate agreements, and hold vendors accountable to milestones and quality delivery.
  • Lead infrastructure-related change management initiatives.
  • Measure and monitor infrastructure performance.
  • Lead planning, selection, and procurement of assigned technology and services.
  • Participate in the implementation of IT and business projects; review projects and resource requests; coordinate schedules and activities to ensure tasks are completed on schedule and delivered solutions meet identified requirements.
  • Successfully plan, budget and manage CapEx and OpEx funds.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Bachelor's degree in Information Technology or relevant field of study, or equivalent combination of education and experience
  • 8 years of experience designing, developing, delivering, and managing enterprise grade infrastructure solutions / services.
  • 5 years of experience in a leadership role with five or more team members, direct managerial experience is preferred.
  • Relevant industry and / or vendor certifications will be considered a plus.
  • Expert-level knowledge of infrastructure technologies such as server, storage, networking, wireless and cloud-based infrastructure
  • Strong Cloud Infrastructure experience within Amazon Web Services, Microsoft Azure or Google Cloud Platform.
  • Competencies

    To perform the job successfully, an individual should demonstrate the following competencies :

  • Business Insight : Applies knowledge of business and the marketplace to advance the organizations goals.
  • Directs Work : Provides direction, delegates, and removes obstacles to get work done.
  • Manages Ambiguity : Operates effectively even when things are not certain, or the way forward is not clear.
  • Builds Effective teams : Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.
  • Other Duties :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

    Our Benefits :

  • 401(k) Plan : Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
  • Employer-Paid Coverages : Group term life, short- and long-term disability insurance.
  • Comprehensive Health Coverage : Medical, vision, dental, with additional dependent coverage options.
  • Free Health Tracking : With rewards for meeting health goals.
  • Generous PTO : 120 hours accrued within the first year.
  • Employee Referral Bonus : For referring talented candidates.
  • Career Development : Tuition reimbursement and professional growth opportunities.
  • Exclusive Discounts : Access to partner and marketplace discounts.
  • Community & Engagement : Company and employee clubs at various locations.
  • EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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