Demo

Major Incident Response Analyst

Apex Systems
Andrews, TX Contractor
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025
Job#: 2068669

Job Description:

Position: Major Incident Response Analyst

Location: Joint Base Andrews

Clearance: Active Secret Clearance

Certification: CompTia Sec CE

Duration: Long Term Contract

Description:

  • Rapidly assess IT outages, referencing internal documentation to determine Major Incident category.
  • Immediately initiate Major Incident response protocols when confirmed, including ticket creation in Remedy and leadership notification.
  • Craft and disseminate clear, concise, and accurate communications to senior leadership throughout the lifecycle of a Major Incident.
  • Collaborate closely with technical teams to gather timely updates and ensure communication accuracy.
  • When significant IT service disruptions occur, draft and coordinate NOTAM (Notice to Airmen) alerts for widespread dissemination.
  • Diligently maintain accurate records within the Remedy ticketing system, including incident details, updates, and resolution information.
  • Actively contribute to the ongoing refinement of Major Incident response processes and documentation.

Requirements:

  • Exceptional Attention to Detail: The ability to accurately assess information and maintain meticulous records is paramount.
  • Strong Communication Skills: Possesses excellent written and verbal communication skills, capable of conveying complex information clearly and concisely to both technical and non-technical audiences, especially in high-pressure situations.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Major Incident Response Analyst?

Sign up to receive alerts about other jobs on the Major Incident Response Analyst career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$87,466 - $114,731
Income Estimation: 
$114,790 - $146,930
Income Estimation: 
$115,647 - $153,495
Income Estimation: 
$87,466 - $114,731
Income Estimation: 
$114,790 - $146,930
Income Estimation: 
$115,647 - $153,495
Income Estimation: 
$152,958 - $200,151
Income Estimation: 
$186,685 - $265,377
Income Estimation: 
$71,440 - $92,105
Income Estimation: 
$87,466 - $114,731
Income Estimation: 
$115,647 - $153,495
Income Estimation: 
$114,790 - $146,930
Income Estimation: 
$142,618 - $183,267
Income Estimation: 
$115,647 - $153,495
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Apex Systems

Apex Systems
Hired Organization Address Huntsville, AL Full Time
Job# : 2060266 Apply fast, check the full description by scrolling below to find out the full requirements for this role...
Apex Systems
Hired Organization Address Menomonee Falls, WI Temporary
Apex Systems is hiring for a Retail Pharmacy Technician role with our client in Menomonee Falls, WI. If you are interest...
Apex Systems
Hired Organization Address Raleigh, NC Full Time
Our client is seeking multiple Debit Fraud Technicians to join their team onsite in Raleigh, NC. This role will work ful...
Apex Systems
Hired Organization Address Chicago, IL Temporary
Title : Procurement Specialist Client : Northern Trust Corporation Location : ONSITE 3 days / week in Chicago, IL 60604 ...

Not the job you're looking for? Here are some other Major Incident Response Analyst jobs in the Andrews, TX area that may be a better fit.

Pilot for Global Medical Response

Global Medical Response, Brownfield, TX

Hazmat Technician

Ambipar Response, Midland, TX

AI Assistant is available now!

Feel free to start your new journey!