Senior Communications Engineer

Job#: 2071060

Job Description:

Job ID: 2071060

Type: Direct hire

Location: Houston, Texas

Schedule: 5 days in office

Compensation: $100,000-150,000 base salary

Role Summary:

• Design communications solutions involving the integration of the above-mentioned technologies.
• Direct responsibilities for the design, implementation and ongoing support of the following products:
• Avaya Aura Communications Manager and Servers
• VMware, Avaya Appliance Virtualization Platform (AVP), Avaya Solutions Platform (ASP), S8300 server

Messaging Solutions

Avaya Aura CM Messaging, Avaya Messaging (Avaya IX/Office Linx), MSUM Messaging

Media Gateways

Avaya G430, G450

SIP Gateways

Associated Avaya phones

Avaya Session Manager

SIP trunking, SIP phones

Avaya System Manager

Certificate management, User profile configuration, License management, Avaya Aura CM administration

Session Border Controllers (SBC)

Avaya, Ribbon

Voice over IP Quality Monitoring Solutions

Wireshark

Avaya Aura Device Services (AADS)

Avaya Aura Application Enablement Services (AES)

Avaya SAL (Secure Access Link)

Call Center Applications

Enghouse (Zeacom) Call Center Application and attendant console

Voice Recording Solutions

Enghouse (Zeacom) Quality Monitoring Suite (QMS)

Call Accounting Applications

eCAS by Veramark

E911 Applications

RedSky E911 Application or other E911 solutions

Knowledge of copper and fiber cabling standards to include the wiring of patch panels and wall jacks.

Interface with customers to gather appropriate details for communications designs.

Project management and deployment of communications designs.

Interface with external contractors during project deployments and system problem resolutions.

Develop and maintain the budgets for communications projects.

Provide upper-level technical support for the field communications technicians.

Research new technologies that could be utilized as communications solutions.

Provide technical input on communications contracts and agreements.

Generate technology standards documents.

25% travel.
Qualifications

The successful candidate will meet the following qualifications:

• A Bachelor's degree in electrical engineering, Telecommunications Engineering, or Information Technology, or equivalent work experience is preferred.
• 7 to 10 years' experience working on the design and implementation of the Avaya and other products mentioned above.
• PMP certification is a plus
• Network certification (CCNA) is a plus.
• Microsoft, VMware vSphere & Linux certifications are a plus.
• Knowledge of server hardware and Microsoft operating systems is a plus.
• Working knowledge regarding the integration of Avaya/Microsoft products.
• Experience in the design and integration of communications systems and the associated project management of those designs is required.
• Applicant should be able to effectively utilize Visio or CAD for system diagrams.
• The ability to communicate effectively while working with internal and external customers.
• Should be able to manage multiple communications projects while also fielding requests and support from various sources.
• The ability to work with minimum supervision and be self-motivated is required.
• Should be able to lift moderate weight and have the ability to kneel, bend and twist while installing or testing project deployments.
• Management of carrier services on Voice networks working with the Local exchange carrier (LEC) in installing, provisioning and troubleshooting Session Border Controls (SIP Trunks), Digital Trunks (ISDN), and Copper Trunks (POTS), and all aspects of voice and data infrastructures.
• Proficient in the following applications: VMware vCenter, Avaya Solution Deployment Manager (SDM), Avaya Multi-Site Administration, Ansible, Poly Len, Orion, WinSCP, Putty/Tutty, SecureCRT, HTTP/TFTP/DHCP Servers
• Experience with the Windows Server 2022/2019/2016, VMware and Avaya Appliance Virtualization Platform (AVP) ESXi, Avaya Solutions Platform (ASP), Linux OS.
• Experience in maintaining and upgrading Avaya media servers, gateways and its related circuit packs on Avaya Aura Communication Manager 10.x and earlier releases.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

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