What are the responsibilities and job description for the Senior Enterprise Systems Administrator position at Apex Systems?
Job Details
Job#: 2068156
Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position:
Location: Albuquerque, NM
Estimated Duration: Direct permanent hire
Project Description: (Delete this if none and take out any client details that would give away client name)
Day to Day Responsibilities:
:
Senior Enterprise Systems Administrator to work in Albuquerque, NM.
Plan and monitor assistance to users in accessing and using business systems. Supervise and manage the daily activities of configuration and operation of client/server-based systems unique to enterprise operations.
Collaborate with cross-functional teams to gather requirements and develop solutions to meet business needs.
Design, develop, and implement ServiceNow workflows, forms, reports, and integrations.
Design, develop and support BeyondTrust products
Perform regular system upgrades, patches, and enhancements to ensure optimal performance and security for the systems supported.
Monitor system performance, troubleshoot issues, and provide timely resolution to minimize downtime.
Develop and maintain system documentation, including configuration changes, processes, and procedures.
Provide technical support and guidance to end-users, addressing their inquiries and resolving system-related issues.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and provide user support.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Solid understanding of PowerShell scripting for automation and system administration tasks.
Experience working with APIs and integrating ServiceNow with other systems using REST protocols.
Develop and maintain robust API integrations between the ServiceNow platform and external third-party services, ensuring secure and efficient data exchange to enhance automation capabilities and extend the functionality of the ServiceNow ecosystem. Utilize best practices for API consumption and management to facilitate seamless integration with other IT systems and business applications.
Design and implement automation workflows within the ServiceNow platform to streamline IT and business processes, leveraging the platforms capabilities to reduce manual tasks and improve efficiency across Incident, Request, and Change.
Develop and maintain a comprehensive service catalog, creating custom catalog items and workflows that meet specific business requirements, ensuring user-friendly interfaces and seamless backend integration for automated request fulfillment processes.
Bachelors degree in Computer Science or related field plus 2 years relevant experience. In lieu of BS degree, an additional 6 years of related experience, or AA in related field 3 years related experience.
Required Skills
2 years of experience with VMWare ESXi servers and virtual administration. Or Microsoft Azure Virtualization
Experience with deploying and administering virtual servers into a high-availability production environment
Experience with deploying / configuring Linux environments or connecting windows servers to Linux service providers through middleware configurations.
Needs to be an energetic, self-motivated individual who enjoys working in a collaborative team environment.
Experience with cloud/VM management technologies (self-service)
Desired Skills
Active DOE Q clearance or DOD TS
Experience with automation solutions (PowerShell, testplant, VB, etc) for process improvement efforts
Ability to team/collaborate with cyber security teams to develop plans for NIST/IATT controls for implementation of new enhancements.
Ability to manage workflow from several sources and prioritize based on effective communication.
Knowledge of administration of Avaya IP phone management systems.
Knowledge of administration of BeyondTrust (Bomgar) system
Knowledge of administration or development on ServiceNow platform
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position:
Location: Albuquerque, NM
Estimated Duration: Direct permanent hire
Project Description: (Delete this if none and take out any client details that would give away client name)
Day to Day Responsibilities:
:
Senior Enterprise Systems Administrator to work in Albuquerque, NM.
Plan and monitor assistance to users in accessing and using business systems. Supervise and manage the daily activities of configuration and operation of client/server-based systems unique to enterprise operations.
Collaborate with cross-functional teams to gather requirements and develop solutions to meet business needs.
Design, develop, and implement ServiceNow workflows, forms, reports, and integrations.
Design, develop and support BeyondTrust products
Perform regular system upgrades, patches, and enhancements to ensure optimal performance and security for the systems supported.
Monitor system performance, troubleshoot issues, and provide timely resolution to minimize downtime.
Develop and maintain system documentation, including configuration changes, processes, and procedures.
Provide technical support and guidance to end-users, addressing their inquiries and resolving system-related issues.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and provide user support.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Solid understanding of PowerShell scripting for automation and system administration tasks.
Experience working with APIs and integrating ServiceNow with other systems using REST protocols.
Develop and maintain robust API integrations between the ServiceNow platform and external third-party services, ensuring secure and efficient data exchange to enhance automation capabilities and extend the functionality of the ServiceNow ecosystem. Utilize best practices for API consumption and management to facilitate seamless integration with other IT systems and business applications.
Design and implement automation workflows within the ServiceNow platform to streamline IT and business processes, leveraging the platforms capabilities to reduce manual tasks and improve efficiency across Incident, Request, and Change.
Develop and maintain a comprehensive service catalog, creating custom catalog items and workflows that meet specific business requirements, ensuring user-friendly interfaces and seamless backend integration for automated request fulfillment processes.
Bachelors degree in Computer Science or related field plus 2 years relevant experience. In lieu of BS degree, an additional 6 years of related experience, or AA in related field 3 years related experience.
Required Skills
2 years of experience with VMWare ESXi servers and virtual administration. Or Microsoft Azure Virtualization
Experience with deploying and administering virtual servers into a high-availability production environment
Experience with deploying / configuring Linux environments or connecting windows servers to Linux service providers through middleware configurations.
Needs to be an energetic, self-motivated individual who enjoys working in a collaborative team environment.
Experience with cloud/VM management technologies (self-service)
Desired Skills
Active DOE Q clearance or DOD TS
Experience with automation solutions (PowerShell, testplant, VB, etc) for process improvement efforts
Ability to team/collaborate with cyber security teams to develop plans for NIST/IATT controls for implementation of new enhancements.
Ability to manage workflow from several sources and prioritize based on effective communication.
Knowledge of administration of Avaya IP phone management systems.
Knowledge of administration of BeyondTrust (Bomgar) system
Knowledge of administration or development on ServiceNow platform
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
