What are the responsibilities and job description for the Senior Information Technology Business System Analyst position at Apex Systems?
Senior IT Business Systems Analyst - banking and credit card required
Hybrid On-Site Raleigh, North Carolina
W2 Contract with potential for FTE
Overview
This role plays a pivotal role in developing advanced technology solutions to meet the current and growing demands of the Credit Union. You will engage and partner with key stakeholders across the organization offering strategic insight and advice through complex analysis throughout the discovery, development, execution, and testing phases of assigned initiatives.
Requirements
- 6-10 years in Information Technology as a Business Systems Analyst
- 5 years of financial industry experience (banking, credit union, financial services)
- Demonstrated experience as a specialized Business Systems Analyst, delivering multiple transformation projects simultaneously, with varied degrees of complexity and duration, within the financial industry or credit union sector.
- Proven ability to create standards, processes and procedures, and guidelines for IT partners.
- Demonstrated experience partnering with third party vendors in requirements gathering, defect remediation, and problem resolution.
- Proficient experience in Product Development Lifecycle, ideally within an Agile framework.
- Proven ability to define and solve difficult and sometimes complex business problems, leveraging best in class technical solutions from conception to completion.
- Excellent analytical and problem-solving skills, with a strategic mindset and the ability to think critically about business challenges.
- Knowledge of middleware, APIs, and web services for real-time transaction processing.
Preferred Requirements (Candidates with this experience will be considered first. If you have this experience, ensure it is in your resume)
- Expertise in Credit Card Processing systems, including transaction processing, payment gateways, and compliance regulations.
- Understanding of the full credit card life cycle, from account opening to closing.
- Knowledge of Credit Card loyalty/rewards programs.
Education
- Bachelor of Business Science or Computer Science preferred.
- High School, GED or Associate’s also acceptable.
Responsibilities
- 40% Elicit Business requirements, perform highly technical analysis, and make recommendations to translate business needs and product requirements into sound technical solutions.
- 20% Design and produce technical documents, including workflows, technical specifications, data analysis, and end to end system documentation.
- 15% Identify system and organizational impacts, through gaining a strong understanding of Credit Union backend systems.
- 15% Partner with Technology and QA stakeholders throughout the project lifecycle to ensure the delivered solution meets the business requirements, to quickly mitigate risks and resolve blockers, and develop robust testing and approval criteria.
- 10% Provide strategic insights to senior management on system performance, recommending and implementing improvements as necessary.
- 10% Provide mentorship and guidance to junior analysts and foster a culture of continuous learning.
- Regular interaction with IT (Applications Development and QA), EPMO Program Managers, and various Product Managers
- External vendors will vary depending on the application(s) supporting. Interactions with third party vendors will include gathering technical requirements, testing, troubleshooting, etc.
