What are the responsibilities and job description for the Support Specialist position at Apex Systems?
Job Title : BI Support Specialist
Location : 100% Remote, must reside in the United States-
EST time zone
Job Type : 6 month contract to hire
please apply directly by emailing a write-up and a copy of your resume to [email protected]
About the Role : Our client isseeking a skilled BI Support Specialist to join our team. This role is crucial in managing and resolving Jira tickets, identifying issues, and allocating them to the appropriate data engineering resources. The ideal candidate will have a strong technical background in SQL and Power BI, with excellent communication skills to effectively triage and monitor support tickets.
Key Responsibilities :
- Manage and resolve Power BI support tickets through Jira.
- Handle SQL-related support tickets.
- Triage and monitor incoming issues, ensuring they are directed to the appropriate team members.
- Communicate effectively with team members and stakeholders to ensure timely resolution of issues.
Must-Have Qualifications :
Nice-to-Have Qualifications :
Technical Environment :
The candidate will be involved in BI support work and must be capable of handling technical aspects related to SQL and Power BI.
please apply directly by emailing a write-up and a copy of your resume to [email protected]
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
