What are the responsibilities and job description for the Technical Support Tech - Technical Support Tech I position at Apex Systems?
Job Details
Job#: 2068717
Job Description:
Apex is hiring for a Data Center Installation Technician with a client we are supporting in South Bend, IN. If you or someone you know are interested, feel free to apply and send an updated resume to Tech Recruiter, Madison Sylvia at . Thank you!
Job Description: Infrastructure Install Technician
Pay Rate: $19-22/hr.
Location: South Bend, IN
Overview: Seeking an Install Technician to join our Infrastructure team. This team is responsible for the day-to-day installation of servers and network equipment, structured cabling, project work, and capacity management. The technician will be involved in the installation of structured cabling, management of infrastructure inventory levels, and physical installation of network and server racks/devices.
Responsibilities:
Physical Requirements:
Qualifications:
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Apex is hiring for a Data Center Installation Technician with a client we are supporting in South Bend, IN. If you or someone you know are interested, feel free to apply and send an updated resume to Tech Recruiter, Madison Sylvia at . Thank you!
Job Description: Infrastructure Install Technician
Pay Rate: $19-22/hr.
Location: South Bend, IN
Overview: Seeking an Install Technician to join our Infrastructure team. This team is responsible for the day-to-day installation of servers and network equipment, structured cabling, project work, and capacity management. The technician will be involved in the installation of structured cabling, management of infrastructure inventory levels, and physical installation of network and server racks/devices.
Responsibilities:
- Partner with cable vendors to install, inspect, and troubleshoot cabling.
- Install and maintain copper and fiber cable infrastructure.
- Test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords.
- Ensure Data Center and vendor installations comply with all installation practices.
- Report current status via ticketing system, status reports, email, and Slack.
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
- Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers.
- Exhibit quality workmanship on all work and maintain site cleanliness.
- Work with a partner to move integrated enterprise equipment from loading docks into planned positions.
- Manage, check, and coordinate all materials to be delivered to the site daily.
- Carry a cell phone for communication, information, and emergencies.
Physical Requirements:
- Regularly lift and/or move up to 40 pounds; participate in group lifts for 41 pounds or more.
- Ability to work in an environment that operates 24/7 with an ability to participate in after-hours support as needed.
Qualifications:
- Technical aptitude with a good understanding of computers, servers, switches, and various networking devices from both a hardware and software perspective.
- Demonstrated willingness to learn and apply new technology.
- Strong written and oral communication skills.
- Ability to deal effectively with people in a wide variety of situations.
- Strong analytical skills with demonstrated problem-solving ability.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $19 - $22
