What are the responsibilities and job description for the Technical Voice Analyst position at Apex Systems?
Job# : 2055047
Job Description :
Role : Technical Voice Engineer
Length : Long-term contract
Rate : $70-80 / hr
Role Responsibilities :
- Design & Implementation : Develop and implement Microsoft Teams Voice solutions, including Direct Routing and telephony architecture, from various environments.
- Network Assessments & Architecture : Conduct network assessments and create high-level architecture designs to ensure successful user adoption.
- Migration & Best Practices : Migrate Cisco environments to Microsoft Teams, providing best practice recommendations and ensuring compliance.
- Operational Support : Perform installation, configuration, support, and maintenance of MS Teams-based telephony systems, managing performance and troubleshooting issues.
- Vendor & Project Management : Collaborate with telephony vendors, manage license inventory, handle escalated tickets, and assist in project management and execution.
Additional Responsibilities :
Required Experience :
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Salary : $70 - $80
