What are the responsibilities and job description for the Windows Server Engineer position at Apex Systems?
Job Details
Job#: 2069801
Job Description:
Client: MICROSOFT
Location: REMOTE
Contract: Can extend to 18 months
Job Title: Windows Server Platforms Customer Engineer
Manager notes:
We have no one that knows DFS/DFSR but we own it.
Server upgrading - especially with 2025 getting hot
Server Performance
I am not looking for Hyper-V or Azure Local
DFS will be hard to find - we seldom get request.
but knowing hyper-V is nice, I am not planning on using the resource for that
We are looking for a highly skilled Windows Server Platforms Customer Engineer to join our team. This role involves working directly with our Microsoft customers to provide strategic and proactive assistance. The ideal candidate will have extensive experience in managing and supporting Windows Server environments and a strong understanding of hybrid infrastructures and cloud technologies.
Skills Required
Qualifications
Core Windows Server Skills:
Optional Skills
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Client: MICROSOFT
Location: REMOTE
Contract: Can extend to 18 months
Job Title: Windows Server Platforms Customer Engineer
Manager notes:
We have no one that knows DFS/DFSR but we own it.
Server upgrading - especially with 2025 getting hot
Server Performance
I am not looking for Hyper-V or Azure Local
DFS will be hard to find - we seldom get request.
but knowing hyper-V is nice, I am not planning on using the resource for that
We are looking for a highly skilled Windows Server Platforms Customer Engineer to join our team. This role involves working directly with our Microsoft customers to provide strategic and proactive assistance. The ideal candidate will have extensive experience in managing and supporting Windows Server environments and a strong understanding of hybrid infrastructures and cloud technologies.
Skills Required
- Design, implement, and maintain Windows Server environments, including DNS, DHCP, IIS, Group Policy, Clustering, Terminal Services, and LDAP.
- Provide Level 3 infrastructure support and execute project tasks for systems and applications.
- Collaborate with Customer Success Account Managers (CSAMs) to scope, plan, and deliver engagements with customers.
- Troubleshoot and resolve complex technical issues related to Windows Server environments.
- Provide architectural guidance and technical expertise to enhance customer experience.
Qualifications
- 8 years of experience in Systems Architecture, Administration, Operations, Software support, or IT consulting.
- 8 years of on-premises support or consulting work for an enterprise customer base.
- 8 years of advanced troubleshooting experience.
- Advanced Microsoft certifications are preferred.
- BA/BS degree in Business, Communications, or Information Technology is highly preferred (or equivalent).
- Excellent demonstrated customer service skills.
- Ability to work independently and possess strong problem-solving and communication skills.
Core Windows Server Skills:
- Windows Server Management: Design, implement, and maintain Windows Server environments.
- DNS: Configure and manage Domain Name System (DNS) settings.
- DHCP: Set up and manage Dynamic Host Configuration Protocol (DHCP) services.
- IIS: Install, configure, and manage Internet Information Services (IIS).
- Group Policy: Create and manage Group Policy Objects (GPOs) to control the working environment of user accounts and computer accounts.
- Clustering: Implement and manage failover clustering to ensure high availability and reliability.
- LDAP: Work with Lightweight Directory Access Protocol (LDAP) for directory services.
- Windows Performance: Monitor and optimize Windows Server performance using tools like Perfmon and WPA.
- PowerShell and Automations: Utilize PowerShell for scripting and automating administrative tasks.
- RDS: Manage Remote Desktop Services (RDS)
- Storage: Manage and optimize storage solutions for Windows Server environments.
- Patching: Implement and manage patching processes to ensure systems are up-to-date and secure.
- Security Best Practices: Apply security best practices to protect Windows Server environments from threats and vulnerabilities.
Optional Skills
- Configure and manage Windows Firewall settings to ensure network security.
- Understand and manage networking concepts and configurations within Windows Server environments.
- Advanced knowledge of Windows Defender suite.
- Understanding of drivers and filter drivers.
- Security best practices and implementation for Microsoft technologies.
- Knowledge of commonly used security agents, including anti-virus software and intrusion detection systems.
- Blue Screen Debugging: Diagnose and resolve issues causing Blue Screen errors.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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