What are the responsibilities and job description for the Ag Field Service Representative position at Apex Water + Process, Inc.?
Field Service Representative
WHY APEX WATER AND PROCESS INC.?
Apex Water and Process is an innovative leader in providing cutting-edge water and process solutions to the industrial and agricultural sectors. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex!
JOB SUMMARY
The primary function of the Field Service Representative position will be to maintain and expand the Company's business base by maximizing the profitability of assigned customer accounts. The Field Service Representative will use their service expertise and technical knowledge about the water treatment industry to recommend and apply basic water treatment applications and solutions, as well as communicate program results to the Company's Sales Managers and customers.
ESSENTIAL JOB RESPONSIBILITIES:
- Project professional image of Company through positive attitude and punctual and reliable attendance at all appointments
- Follow all legal safety regulations, as well as procedures set forth by both Company and customers
- Participate in delivery and installation of systems at customer sites
- Work on-site at customer locations to provide routine, day-to-day service to determine if water treatment program is operating within optimal ranges
- Check, clean and adjust equipment; document findings and analysis of conditions in detailed reports
- Local travel is expected and ongoing; travel approximately 2% outside assigned region
- Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers
- General warehouse duties; receive product deliveries, maintain inventory, cleaning and disposal procedures
- Adhere to and support all safety policies and guidelines
- Perform other duties as assigned
REQUIRED QUALIFICATIONS:
- High School Diploma or equivalent
- Two (2) years of experience in technical service
- Water treatment or specialty chemical industry experience
- Working knowledge of the agricultural industry
- Knowledge of Microsoft Word, Excel and Power Point and ability to learn internal business systems
- Strong verbal and written communication skills
- Mechanical/technical aptitude
- Ability to understand and learn technical properties and functionality of product portfolio
- Ability to work independently and without supervision; effectively plan, organize and execute activities
- Possession of a current, valid driver's license and adherence to Company standards for operating a motor vehicle
- Able to physically provide service at customer facilities within a wide range of environments
PREFERRED QUALIFICATIONS:
- Three (3) years of experience in technical service
Apex Water and Process Inc. (www.TeamApex.com) is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers!
An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Prescription drug insurance
- Referral program
- Retirement plan
- Tools provided
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $50,000 - $70,000