What are the responsibilities and job description for the Analyst II position at Apexon?

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.

Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDIGITAL

Role Description:

You’ll be responsible for (Responsibilities):

REQUIRED Skills:

Batch Monitoring and Batch Administration;

Batch Operations;

Batch Processing; Supporting

Feedback received-Needs hands on experience-BR

Previous CalSAWS experience a plus!

Responsibilities:

*Oversee and manage the execution of batch processes and jobs to ensure timely and accurate completion.

*Monitor batch processing schedules and workflows to optimize performance and efficiency. *Identify, diagnose, and resolve issues related to batch processing failures or delays.

*Lead incident response efforts, including root cause analysis and implementation of corrective actions. *Develop and implement automation scripts and tools to streamline batch operations.

*Continuously evaluate and optimize batch processes to improve efficiency and reduce manual intervention.

*Monitor system performance and resource utilization during batch processing.

*Perform performance tuning and optimization to ensure optimal system performance.

*Maintain comprehensive documentation of batch processes, schedules, and procedures. *Generate regular reports on batch processing performance, incidents, and key metrics.

*Work closely with application development, infrastructure, and support teams to ensure seamless batch operations.

*Coordinate with stakeholders to understand business requirements and align batch processes accordingly.

*Manage changes to batch processes, including scheduling, configuration, and dependencies. *Ensure that changes are thoroughly tested and documented before implementation.

*Ensure that batch operations comply with organizational policies, standards, and regulatory requirements.

*Implement security best practices to protect sensitive data and maintain data integrity during batch processing.

*Develop and maintain disaster recovery plans for batch operations.

*Ensure that batch processes can be quickly restored in the event of a system failure or disaster.

*Provide training and mentorship to junior batch operations analysts and team members.

*Share knowledge and best practices to enhance team capabilities and performance.

*Identify opportunities for process improvements within batch operations.

*Implement continuous improvement initiatives to enhance the efficiency and reliability of batch processes.

*Evaluate and manage batch processing tools and technologies.

*Collaborate with vendors to resolve issues and ensure that tools meet organizational needs.

*Lead or participate in projects related to batch operations, including system upgrades and process enhancements.

*Ensure that projects are delivered on time, within scope, and meet quality standards.

*Communicate effectively with stakeholders to provide updates on batch processing status and issues.

*Ensure that stakeholders are informed of any changes or impacts to batch operations.

You’ll have (Qualification & Experience):

Bachelor's Degree in related field is required.

Don’t worry if you don’t check all the boxes; we’d still love to hear from you.

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.

As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

Health Insurance with Dental & Vision
401K Plan
Life Insurance, STD & LTD
Paid Vacations & Holidays
Paid Parental Leave
FSA Dependent & Limited Purpose care
Learning & Development

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