Front Desk Receptionist | Commercial Real Estate Office

About the Job Responsibilities: The successful candidate will:

· Answer all telephone calls, screen and direct calls to appropriate personnel. Accurately take and relay messages

· Cheerfully greet all visitors in a professional manner, announce and direct to the proper location

· Communicate effectively with all colleagues, vendors, clients and guests

· Accept and sign for all deliveries and ensure proper routing

· Prepare courier documents and other overnight mail

· Make deliveries 2-3 times per week using company vehicle and occasionally personal vehicle, mileage reimbursement available

· Open and date stamp Accounting Department mail; scan invoices to AVID, distribute all other incoming mail

· Assist in getting digital bank statements to proper Accountants

· Assist accounting with calls, filing, address changes, mailings as needed

· Fax documents as required

· Prepare necessary letters and documents

· Lend administrative support as needed

· Schedule all conference room meetings

· Order food, beverage, etc. for client meetings and office functions

· Assist CEO and Office Manager with typing, e-mail, scheduling, setting up meetings, appointments for CEO, and phone work as requested

· Update user addresses on copiers, provide tech support when needed

· Maintain office roster and mailboxes for all employees

· Track “in/out” of office personnel as required

· Order office supplies and printer supplies

· Maintain and add postage to postage meter and meter all mail

· E-Filing and paper filing as required

· Keep reception area, conference rooms, and kitchen/coffee bar filled, neat and clean; presentable to guests at ALL times

· Perform company deliveries and pick-ups as needed

· Work on special projects as assigned

· Promote company community service projects and team building projects

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High School Diploma/GED required. Training or equivalent combination of education and experience is considered. Experience in real estate is a plus as is being a Notary Public. A valid North Carolina Driver’s License and a clean driving record is required.

LANGUAGE SKILLS

Ability to read and to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

CERTIFICATES, LICENSES, REGISTRATIONS

None - Notary a plus

OTHER SKILLS and ABILITIES

Basic knowledge of Microsoft Office, including Outlook, Word, Excel and Power Point (intermediate level), 55 wpm typing speed. Must have exceptional interpersonal skills and excellent business and telephone etiquette as well as be articulate and courteous, well presented and approachable. Must maintain professional decorum and business attire

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee frequently is required to sit and to talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel and crouch.

The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate

COMMENTS Employee needs to have the ability to work independently and have a proactive approach toward implementing office procedures and systems. Must be able to organize individual work flow, as well as assist in the work flow of Supervisor upon request. Accuracy is required in the generation of reports and correspondence; compliance with company policies and procedures is also a requirement. The ability to work effectively in a high-pressure office with a professional and positive attitude, the ability to adapt to changes in workload and job requirements and have problem-solving abilities are necessary attributes of this position. The position must be willing and able to set an example to all staff regarding work ethic, attitude, creativity and efficiency.