What are the responsibilities and job description for the Professional Development Specialist position at APGFCU?
APGFCU – Your Community Credit Union! For over 80 years, APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence, one member at a time. We are looking for those who want to join this movement and become a part of a growing organization. We offer competitive pay and great benefits.
Summary : Under the general direction of the professional development supervisor, the professional development specialist (PDS) is responsible for identifying organizational training / developmental needs. The PDS will analyze performance data, recommend new training content and enhancements, as well as use instructional design methods to develop curriculums and facilitate courses to all levels of employees within the organization. This position will serve as a change agent in support of the Credit Union’s Mission, Vision, Values and strategic growth by continually promoting innovation, evaluating opportunities for cost effectiveness and looking for process improvements and efficiencies across the organization.
Essential Duties and Responsibilities :
Identify Developmental Needs :
- Participates in the analysis of training needs; the development and implementation of various training courses and programs; and in the evaluation of training effectiveness.
- Conduct needs assessments and / or on-site interviews to determine training issues
Develop Training Curriculums :
Facilitate & Administer Training Programs :
Evaluations and Training Records :
Organizational Support :
Other : Perform other duties as assigned.
Additional : Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).
Qualifications :
Education : Bachelor degree in Human Resources, Communications, Business Administration, Education or another related field. Experience can be credited in lieu of education.
Experience : Three years training experience, preferably in a financial institution. Experience with developing eLearning courses preferred.
Knowledge, Skills, and Abilities : Knowledge of financial service products, broad knowledge of training, organizational and professional development, and general adult education principles. Excellent oral and written communications skills are necessary. Must have the ability to use tact and diplomacy when working with others on all levels within and outside the credit union. Strong human relation skills required with the ability to learn and effectively communicate the use of technical systems. Ability to function both as a team member and work independently is required. Operate at a proficient or expert level in Microsoft applications.
Physical Requirements : While performing the duties of this position, the employee is regularly required to stand, walk, talk and hear. The employee is also frequently required to sit. The employee is required to use hands to handle or feel objects, tools or controls; reach with hands and arms, climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.