What are the responsibilities and job description for the AV Technician position at APIC Solutions?
APIC Solutions, Inc. seeks a skilled and motivated AV Technician to join our team. The AV
Technician will be responsible for installing, maintaining, and repairing audio-visual systems in
various commercial and corporate environments. The ideal candidate will have a solid technical
background, excellent critical thinking skills, and a commitment to providing exceptional
customer service.
Key Responsibilities:
Installation and Setup:
-Install and configure AV systems, including projectors, displays, sound systems,
video conferencing equipment, and control systems.
-Ensure all equipment is installed according to company, industry, and
manufacturer standards.
-Test and troubleshoot AV systems to ensure proper functionality.
Maintenance and Repair:
-Perform routine maintenance on AV equipment to ensure optimal performance.
-Diagnose and repair AV system issues, minimizing downtime for clients.
-Maintain accurate records of service calls and repairs.
Customer Support:
-Provide on-site technical support and training to clients, ensuring they can use
their AV systems effectively.
-Respond promptly to service requests and troubleshoot issues remotely when
possible.
Documentation and Reporting:
-Maintain detailed documentation of installations, configurations, and
maintenance activities.
-Report any issues or potential improvements to the AV Project Manager.
Collaboration:
-Work closely with other team members, including project managers, engineers,
and sales staff, to ensure the successful completion of the project.
-Collaborate with clients to understand their needs and provide tailored AV
solutions.
