What are the responsibilities and job description for the Advisor, Regional Key Account Manager position at APL Logistics?
Job Description
The Advisor, Regional KAM owns and manages key account programs, working in conjunction with the strategic commercial Automotive account management team.
Responsibilities
- Lead/Collaborate with operations, pricing and equipment teams to achieve top industry Intermodal performance
- Develop/Maintain key account programs to ensure maintaining current business with customers and identifying potential new business opportunities.
- Develop key account team capabilities, strategies, and initiatives.
- Coordinate and support customer events and activities, including plant/ramp visits, customer or industry events and entertainment
- Conduct regular business reviews from an internal and external perspective.
- Address evolving service and operational issues tied to account
Key Results:
- Drive customer satisfaction associated with APLL's management of the OEM accounts
- Strategic initiatives to maintain/grow account revenue/contribution margin
- Manage internal/external communications associated with account management issues
Qualifications
- Teamwork - showing a commitment to teamwork and collaboration
- Respect - extending dignity and respect to all people
- Integrity - fostering trust and a positive work environment
- Innovation - bringing creativity to the workplace
- Customer Focus - achieving Company, department, and personal goals through a strong customer focus
About Us
APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes.
