What are the responsibilities and job description for the Host/Hostess position at Aplaya Kitchen + Tiki Bar?
Primary Purpose: To warmly welcome guests into our establishment and direct them appropriately. Manages online and phone to-go orders
Key Functions:
1) Greets guests and initiates service experience
2) Manages reservations and communicates with staff for availability
3) Keeps host stand stocked with clean menus and server back stock
Basic Duties:
Proactively greets guests. ‘Hi, welcome to Aplaya’
Maintenance of reservation book
Maintains table positions, making sure they’re spaced appropriately
Communicates with guest to determine seating options
Seats guests, and delivers menus and water
Communicates with other FOH staff to determine table openings
Alleviates impact of rushes by distributing guests to servers in rotation
Assist servers and bussers in pre bussing and refilling waters
At least one host is present at host stand at all times
Ensures exterior and interior entryway is clean and free of debris
Manages front end retail and processes payments at host stand
Cleaning host stand and front entryway at end of shift
Conducts regular bathroom checks every 30 minutes
Keeps water and water cups stocked, refilling pitchers
Checks floor and table availability every 10 minutes with water pitcher in hand
Wear proper uniform e.g., safe closed toe shoes, hair ties, etc.
Maintains professional conduct at all times, this includes language
Use of cell phones is prohibited
Show up for shifts on time and exhibits a friendly and positive attitude
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15