Patient Care Technician/Patient Care Technician

Local Candidates required:

Description:

Responsible for scheduling services, procedures, and appointments by obtaining demographic and clinical information. Works collaboratively with physicians' office staff and other members of the patient processing team to ensure maximum customer relations. Handles all incoming telephone calls in a prompt and courteous manner, transfers calls to appropriate person(s) within the clinic or takes detailed messages. Schedules patients' appointments in-person at the reception desk or over the telephone.

Required Qualifications:

1 year experience in a similar or related field (i.e., physician’s office, scheduler, etc.)

Experience in obtaining insurance verification, referrals, and authorizations.

Experience with medical terminology and basic medical record processes.

Prior hospital or Ambulatory experience.

1 year Scheduling experience.

Experience with computerized scheduling or relational databases.

BLS RequiredFacility Name: ***

Unit: ***

Shift:Day 5x8-Hour (09:00 - 17:30)

Overtime Multiplier: 40 total hours in 1 week : 1.3%

Double Time Multiplier: None

Charge Nurse: ***

On Call: ***

Call Back: 1.3%

Holiday: 1.3%

Observed Holidays: New Year's Day: Falls Within: 12:00 AM day of - 12:00 AM day after

Memorial Day: Falls Within: 12:00 AM day of - 12:00 AM day after

Independence Day: Falls Within: 12:00 AM day of - 12:00 AM day after

Labor Day: Falls Within: 12:00 AM day of - 12:00 AM day after

Thanksgiving: Falls Within: 12:00 AM day of - 12:00 AM day after

MLK: Falls Within: 12:00 AM day of - 12:00 AM day after

Christmas: Falls Within: 12:00 AM day of - 12:00 AM day after

Holiday Comments: None