What are the responsibilities and job description for the Infrastructure Analyst position at APN Software Services Inc?
Job Description
Job Description
Job Description :
The Infrastructure Systems Analyst specializes in OT (Operational Technology) Process Control Network (PCN) systems with accountability for maintaining the site's critical operational systems within the PCN environment.
Ability to deploy, implement, and support a variety of PCN / OT network solutions.
Provide design, configuration, deployment and operational maintenance of network and workstation / server / storage technologies to ensure continuous availability of secured and reliable network services to the facility.
Collaborate with site PCN Administrators, Process Control and I&E teams and vendors to implement changes to systems in PCN, PLC and SCADA environments.
This position provides technical support to local operations personnel in the ongoing maintenance and administration of systems including responsibility for cybersecurity standards adherence, information and risk compliance, asset inventory and monitoring, software license management, and OS / software patch management.
Support new projects, as well as the operations and life-cycling of existing systems.
Required Qualifications :
Experience with end user / helpdesk support; experience supporting and troubleshooting LAN / WAN infrastructure in PCN / DMZ network environments; understanding of the Purdue Model
Experience deploying, troubleshooting, and supporting Microsoft Windows 2012R2 / 2016 / 2019 servers (IaaS), in single-server or clustered virtual and physical configurations
Performing operations in a virtualization environment consisting of VMware ESX Server and Virtual Center running on Cisco Hyperflex platform or other hyperconverged platforms
Familiarity with Active Directory, Network Services (IP, DHCP, DNS and WINS), group policy object (GPO) management, and similar directory and authentication technologies
Experience providing design, testing and implementation support for and participation in internally driven platform deployment or lifecycle projects, and / or customer-facing projects
Demonstrated application of strong analytical and problem-solving skills to help the team identify, communicate, and resolve issues
Strong oral and written communication skills
Desired Qualifications :
Demonstrable a level of OT network competency
Working knowledge of RF infrastructure and standards supporting PCN / OT data transport : MW, WiFi, iMAX, cellular, UHF / VHF radios, WiHart, DAS, M2M, LoRaWAN
Experience deploying, troubleshooting, and supporting Linux servers (RHEL, CentOS, or other distributions)
Experience supporting and / or implementing services in an external Cloud computing environment (e.g., Azure)
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