What are the responsibilities and job description for the Monitoring Tech (cardiac rhythm analysis) position at APN Software Services, Inc.?
Title : Monitoring TechID : PHHJP00022462 Location : 1000 Cedar Hollow Road, Suite 102, Malvern, PA 19355Duration : 12 monthsThis can be a hybrid role for the following schedules.1st shift - 6am - 4 : 30pm2nd shift - 1pm - 11 : 30pm3rd shift - 9pm - 7 : 30amThese roles can be for 4 (10 hour days) or 5 (8 hour days).Weekend only shifts are optional but can be discussed.Rotating weekend shifts will be required.Notes from the manager : We are in need of someone that has either Active CRAT / CCT certification or RN or is a Paramedic / EMT with current ACLS.
- Receives ECG transmissions in the cardiac outpatient telemetry service center, provides technical analysis of ECG data, generatesreports to the physician, and communicates to the patient and physician as necessary.Essential Duties / Responsibilities :
- Stay up-to-date on developing clinical knowledge, specifically ECG rhythm interpretation
- Review ECG recordings and related algorithm findings for clinical accuracy / completeness and evaluate ECG for notification criteriaand document actions
- Notify Monitoring Technician Level II in communicating ECG abnormalities according to physician notification protocol
- Ensure quality assurance of readings and reports that will be delivered to physicians
- Assist in facilitating activation of EMS
- Answer incoming calls from patients sending recordings using the WE CARE approach
- Follow all company and departmental policies and procedures
- Perform other duties and responsibilities as assignedEducation and Experience Requirements :
- Education : High School Diploma or General Educational Development (GED)
- Relevant Work Experience : 6 months related experience
- Licenses / Certifications : Active CRAT / CCT certification or RN or Paramedic / EMT with current ACLSRequired Knowledge, Skills, and Abilities :
- Knowledge / Abilities –Technical Skills : Proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortableusing telephone and computer to perform job responsibilities; knowledge of medical terminology specific to cardiac / cardiology
- Communication Skills (Verbal / Written) : Strong verbal and written communication skills; ability to thrive in a fast-paced call centerenvironment
- Customer Service : o Demonstrate strong customer service and interpersonal skills; positive attitude and team playero WECARE – BioTelemetry based customer centric program
- Other : Strong attention to detail and high level of accuracy; ability to identify problems, collect data, establish facts, and draw validconclusions
