Network Engineering Manager // Data Center Manager // Datacenter Lead // Network Engineer Manager

Title: Manager Network Services

Location: N74 W12501 Leatherwood Ct, Woodland Prime 400, Menomonee Falls, WI 53051

Duration: 6 months

Shift Hours: M-F, 8:00 AM 4:00 PM

**Hybrid schedule primarily Remote**

Job Summary:

The Manager of Network Services will lead a dynamic team responsible for the design, implementation, and management of our organizational network infrastructure, including Cisco based LAN, WAN, and wireless technologies. Ensures high network availability, security, and performance across multiple data centers, supporting critical, always on health grade applications, including Epic EMR. Manages the operational budget related to network services, working closely with departmental leadership. Leads, mentors, and develops the network services team, with a focus on organizational design and accountability using Leadership, Management, and Accountability (LMA) principles.

Job Responsibilities:

• Leads and manages a team of network engineers, providing mentorship and guidance to ensure professional development, operational excellence, and high team performance in line with LMA principles. Establishes clear roles and responsibilities for the network services team in alignment with accountability principles. Fosters a collaborative and performance driven culture by applying LMA principles ensuring leadership, management, and accountability are consistently upheld.
• Engages in regular team development activities, including skills assessment, coaching, and career growth planning, to develop high performing individuals. Ensures team members understand and meet their performance targets, with regular performance assessments and feedback to align contributions with broader business goals.
• Oversees the management, monitoring, and support of a largescale, always available network, consisting of Cisco switches, routers, firewalls, access points, and related security appliances, ensuring uptime for critical life safety and health system operations.
• Implements redesigned network architecture using Cisco ACI and DNA technologies, in close collaboration with the network architecture team. Ensures the security of network systems in compliance with healthcare regulations such as HIPAA and HITRUST, with a focus on safeguarding Protected Health Information (PHI).
• Acts as a technical expert and provides network domain expertise to cross functional teams, including security, data center, and application teams, ensuring alignment with organizational goals. Drives network performance optimization, capacity planning, and monitoring strategies to support low latency, high performance applications. Stays well informed of industry trends and advancements in networking technology, particularly Cisco and multi cloud networking, to continuously enhance the network infrastructure.
• Collaborates closely with other IT leaders, business stakeholders, and external vendors to introduce new technologies and ensure continuous service improvement. Supports or integrates network infrastructure with critical healthcare applications.
• Develops and implements disaster recovery plans and business continuity strategies to ensure minimal downtime and quick recovery for critical network services in case of emergencies.
• Maintains accurate and up to date network documentation, including LAN/WAN designs, equipment lists, and operational runbooks. Manages vendor relationships, including contracts, licensing, SLAs, and critical support escalations.

Required Skills & Experience:

• Five (5) or more years of directly related work experience managing large, complex network infrastructures in multisite environments with expertise in Cisco networking technologies is required including three (3) or more years in a formal or informal leadership role.
  Special Skills Required: Proven leadership skills, with the ability to mentor and inspire a team of engineers.
  Excellent written and verbal communication skills, with the ability to present complex technical information to both technical and nontechnical stakeholders.
  Strong problem-solving skills, with the ability to function effectively in high pressure environments and manage conflicting priorities.
  Familiarity with agile frameworks, including sprint planning and task estimation.
  Strong quantitative and analytical skills, with the ability to assess technical solutions and present them at a high level for business alignment.
• Preferred Skills & Experience:
  Familiarity with healthcare regulations (HIPAA, HITRUST) and ensuring regulatory compliance in network operations, preferred.
  Experience working with cloud networking (AWS, Azure) and hybrid cloud environments, preferred. Vendor management experience, including contracts, licensing, and SLAs, preferred.
  Experience in agile project management methodologies, including sprint planning, epics, and task estimation, preferred.

Required Education:

Bachelor s Degree in relevant technology field (IT or Network Security) is required or equivalent acquired through combination of education and experience.

Preferred Certifications & Licensure:

Certification in Cisco Certified Internetwork Expert (CCIE) (R/S, Data Center, or Wireless) preferred.