What are the responsibilities and job description for the Chargeback/Deduction Analyst position at Apolis?
Role: Chargeback/Deduction Analyst
Location: Bridgewater, NJ, 08807 (5 Days Onsite)
Duration: 12 months
Note: Only W2, No C2C ( We have 2 Roles, One for Chargeback Analyst & One for Deduction Analyst )
Description:
The Chargeback/Deduction Analyst is responsible for processing, managing and analyzing chargeback claim data for the Medical Nutrition business. This role requires a detail-oriented individual who can ensure accuracy in chargeback calculations, handle disputes, and collaborate with various internal departments and external stakeholders to improve processes and resolve discrepancies.
Key Responsibilities:
- Analyze and process distributor chargeback claims in accordance with company policies and procedures.
- Collaborate with sales, sales operations, and external customer chargeback teams to resolve errors and post data timely.
- Prepare detailed reconciliation reports on chargeback activity for customer review and approved payment communication.
- Review chargeback resubmission data to identify trends, potential issues, and areas for improvement. This includes, but is not limited to, researching, fact gathering, communication and providing support to distributor counterparts for repayment of over-calculated chargebacks.
- Assist in customer account reconciliation for the purpose of chargeback purge mitigation
- Develop and maintain distributor chargeback relationships
- Maintain a mindset of continuous process improvement, prioritizing the elimination of manual processes and the implementation of automation whenever feasible.
- Engage in monthly Medical Nutrition KPI tracking meetings with an emphasis on the presentation of claim automation updates
- Collaborate with IT colleagues to facilitate systematic enhancements, which includes articulating the value proposition for requested changes and conducting testing and troubleshooting for implemented systematic modifications.
Qualifications:
- Strong analytical skills and attention to detail.
- Previous experience in financial analysis, accounts receivable or deduction management preferred.
- SAP knowledge needed
- Prior experience in Vistex a plus
- Knowledge of chargeback processes, accounts receivable, and indirect distributor chargeback model a plus.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to manage multiple priorities.
Salary : $80 - $90
