What are the responsibilities and job description for the Desktop Management Analyst position at Apolis?
Job Details
Location: Remote
Duration: 10 Months
Rate: $50/hr on W2 OR $60/hr on C2C
* Responsible for installing, configuring, testing and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations.
* Primary duties may include but are not limited to: Performs assigned tasks to complete simple customer requests for configuration, testing and/or delivery of desktop software applications and standardized Operating Systems components and patches to production desktops.
* Provides support to IT users of desktop management tools to resolve simple technical issues.
* Provides level III Helpdesk support for resolution of application issues, based on SME status.
* Interface with software vendors to resolve desktop toolset issues of simple to moderate complexity.
* Test functionality of new Desktop management software tools under evaluation as direction.
* Support audit requirements as requested by other team members.
* Assists in performing level I systems administration of selected desktop management applications.
* Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 1 year experience with PC, computer networking or telecommunications experience; or any combination of education and experience, which would provide an equivalent background.
* Experience working on software products and troubleshooting software/hardware problems strongly preferred.
* Experience with the following strongly preferred: Database management, methods and best practices; software, software configuration and operating systems.
Primary Skills:
* Azure AD
* Intune
* VMWare Horizon
* Softphones
Apolis2024
Salary : $2
