What are the responsibilities and job description for the Oracle CLoud Project Manager position at Apolis?
Role: Oracle CLoud Project Manager
Work location: Chicago, IL.
Rate: $80/hr on C2C
Onsite Position
Job Description:
Job Summary.
• 15 years of experience primarily with Oracle cloud, Oracle Apps R12 on Project Management and delivery with exposure to finance modules
• Should have managed 2 projects of Oracle cloud.
• Experience managing Oracle cloud and Apps R12 Support, Infrastructure engagements in multiservice line environment
• Single Point of Contact (SPOC) for all provided Apps Support services and all client communications and reviews.
• Responsible for effective delivery of all support services within agreed SLA and meeting all client expectations.
• Responsible for seamless coordination between onshore and offshore delivery teams.
• Should work & monitor team in EMEA and US time zone.
• Responsible for adherence to all CG and client processes and introducing best practices to the engagement
• Effective governance with routine review meetings with support teams and Customer
• Effective SLA management, communication, escalation and risk Management
• Capacity/Service Transition planning for upcoming support services
• Working with client management on account management and potential business growth
• Initiating/monitoring continual service improvements with Support Analysts and SMEs
• Risk & Issues review and mitigation planning along with Team Manager, SMEs and Support Analysts
• Client feedback review and analysis to ensure fulfillment of any gaps
• Client expectation management.
Work location: Chicago, IL.
Rate: $80/hr on C2C
Onsite Position
Job Description:
Job Summary.
• 15 years of experience primarily with Oracle cloud, Oracle Apps R12 on Project Management and delivery with exposure to finance modules
• Should have managed 2 projects of Oracle cloud.
• Experience managing Oracle cloud and Apps R12 Support, Infrastructure engagements in multiservice line environment
• Single Point of Contact (SPOC) for all provided Apps Support services and all client communications and reviews.
• Responsible for effective delivery of all support services within agreed SLA and meeting all client expectations.
• Responsible for seamless coordination between onshore and offshore delivery teams.
• Should work & monitor team in EMEA and US time zone.
• Responsible for adherence to all CG and client processes and introducing best practices to the engagement
• Effective governance with routine review meetings with support teams and Customer
• Effective SLA management, communication, escalation and risk Management
• Capacity/Service Transition planning for upcoming support services
• Working with client management on account management and potential business growth
• Initiating/monitoring continual service improvements with Support Analysts and SMEs
• Risk & Issues review and mitigation planning along with Team Manager, SMEs and Support Analysts
• Client feedback review and analysis to ensure fulfillment of any gaps
• Client expectation management.
Salary : $80
