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Technical Support

Apolis
Terre Haute, IN Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Technical Support

Location : Terre Haute, IN (ONSITE)

Duration : 12 Months

Rate : $35.00 W2

Background check MANDATORY

JOB DESCRIPTION :

Provide break / fix support for desktops, laptops, and peripherals

  • Re-image devices and reinstall / configure applications as needed
  • Troubleshoot Windows OS, hardware, and enterprise applications
  • Coordinate with third-party vendors for escalations and hardware replacements
  • Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)

Requirements :

  • 2-5 years of experience in L1 / L2 IT support
  • Strong troubleshooting skills for hardware, software, and OS issues
  • Experience in an enterprise IT environment

    • Salary : $35

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