University Front Desk Agent

Job title: University Front Desk Agent /Screening Analyst
Job Location: Los Angeles CA 90089
Job Duration: 12 months – Temp to hire for right fit
Pay Rate - $ 23/hr. on W2
Shift: 1st shift

Job Descrip

• Train, supervise, coach, and counsel guest service employees, ensuring compliance with university and department policies and procedures. Provide consistent feedback while maintaining professional composure and confidentiality. Address employee issues and escalate them to senior leadership as needed.
• Ensure adherence to all safety and loss-prevention procedures. Uphold image standards through regular checks and employee briefings. Enforce discipline as necessary.
• Follow up on work orders and resolve any complications efficiently. Facilitate smooth shift transitions by thoroughly communicating incidents and updates to incoming leads. Assist management in providing feedback on scheduling.
• Successfully completes all required administrative functions in a timely manner. Assists employees with credit card and reservation handling duties and inventory reconciliation. Conducts regular supply inventory audits and oversees items needed for move-in/out (e.g., labels, envelopes, signage).
• Maintains and orders supplies for booths, field office, and other areas as needed.Complete all required administrative functions on time. Assist employees with credit card and reservation handling, as well as inventory reconciliation. Conduct supply inventory audits and oversee necessary items for move-in/out, such as labels, envelopes, and signage. Maintain and order supplies for booths, field offices, and other areas as needed.
• Demonstrate the university’s unifying values and contribute to a positive work environment. Foster inclusivity and uphold ethical principles through actions, words, and ideas. Maintain a safe work environment by adhering to all relevant policies and guidelines.
• Perform other related duties as assigned. Adiditionally responsibilities as needed.