Account Manager

Job Description: Account Manager

At Apollo Insurance Group, we foster a young and energetic culture that thrives in a fast-paced and vibrant environment. We are seeking an individual who is not only driven and motivated but also coachable, proactive, and eager to grow both personally and professionally.

Responsibilities:

• Develop and maintain strong relationships with clients, ensuring their satisfaction and addressing any concerns or issues that arise.
• Act as the primary point of contact for clients, providing timely and accurate information regarding their insurance coverage, claims, and policy inquiries.
• Collaborate with internal teams, such as underwriting and claims, to resolve client issues and ensure a seamless customer experience.
• Proactively identify opportunities for cross-selling and upselling additional insurance products to existing clients.
• Conduct regular client reviews to assess their insurance needs, provide recommendations, and ensure their policies are up to date.
• Stay up to date with industry trends, regulations, and changes in the insurance landscape.
• Utilize a CRM system to track client interactions, manage leads, and generate reports.
• Demonstrate proficiency in using Microsoft Office Suite for creating reports, presentations, and maintaining client documentation.
• Possess a solid understanding of sales techniques and apply them to achieve sales targets and objectives.
• Possess both Kansas and Missouri Life and Health Insurance Licenses to comply with legal requirements or willingness to obtain within 30 days of hire.
• Exhibit strong attention to detail to accurately process policy documents, applications, and claims.
• Display excellent communication skills to effectively interact with clients, colleagues, and other stakeholders.
• Take initiative and be a self-starter, demonstrating the ability to work independently and meet deadlines.
• Emphasize exceptional customer service in all client interactions, ensuring a positive and professional experience.

Qualifications:

• College degree preferred, preferably in a related field.
• Previous experience in the health insurance industry is a plus.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is required.
• Knowledge of CRM systems and their utilization in managing client relationships.
• Strong sales skills with a proven track record of achieving sales targets.
• Possess or be willing to obtain the Kansas/Missouri Life and Health Insurance License.
• Excellent attention to detail and ability to maintain accurate records.
• Outstanding customer service skills and ability to handle client inquiries and concerns.
• Effective written and verbal communication skills.
• This position is an in person role, not a remote job opportunity.
• Located in or willing to relocate to Lees Summit, MO.

Benefits:

• 401(k), Profit Sharing Plan, Cash Balance Plan after 1 year of service.
• Health insurance reimbursement.
• Paid time off (PTO) and holiday pay.

We are looking for individuals who are not only eager to learn and grow but also possess a courageous and proactive mindset. As an Associate Account Manager, you will have the opportunity to contribute to your own personal success while being an integral part of our business's growth and success. We value employees who are teachable, willing to take initiative, and have the drive to make a positive impact. Join our team and embark on a fulfilling career where your efforts will be recognized and rewarded as we strive for excellence together.