What are the responsibilities and job description for the Client Care Liaison position at Apollo Heating and Air?
About us
Apollo Heating and Air is a small business in Bellevue, NE. We are professional, agile and our goal is to be a team of home service experts who go the extra mile to ensure peak performance for your home’s heating and air conditioning systems..
Our work environment includes:
- Modern office setting
- Growth opportunities
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Bellevue. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home’s heating and air conditioning systems.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Key Sub Tasks
- You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- No nights
Work Location: In person
Salary : $18 - $23