What are the responsibilities and job description for the Facilities Manager position at Apollo Management Holdings, L.P.?
Position Overview Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. Come to Apollo and join a community of extraordinary people who are committed to a culture of excellence and collaboration in everything that we do. We invest in our people for the long term and are committed to supporting their development at every stage of their career. The Office Services Manager is responsible for the workplace operations management of (5) specific office locations in southern California and (1) office in Phoenix Arizona, which includes the daily supervision and management of all premises operations and office services activities, ensuring adherence to building policies and procedures and meeting safety, quality, and service level expectations. General Operations & Facilities: Oversee all facilities management the (6) locations, including general facilities management, reactive and preventative maintenance, cleaning and janitorial, HVAC/MEP, and office supplies, mail & reprographics services functions. Develop and maintain a program of reactive and preventative maintenance for all hard services utilizing external specialty vendors and landlord provided services. Provide the efficient delivery of office services across our office space, considering the following as performance measures: quality, cost, and timeliness while providing our employees a best-in-class workplace. Maintain efficient vendor and operational service standards by working with vendors and building management to ensure adherence to lease agreements, building maintenance contracts and utilities, and optimal functioning of all building systems (mechanical, fire/life safety, elevator, etc.) Drive strategy and direction for site operations consistent with global program guidelines and vision; think globally, execute locally. Administer the local Corporate Services Help Desk ticketing system. Ensure a managed approach to receiving & resolving workplace maintenance & service complaints. Manage the firm’s relationship with Building Property Management for building operations and maintenance Support the Business Continuity Plan, Emergency Action Plan, and Fire and Life Safety. Support Business Continuity Steering Committee by proactively planning for and responding to emergencies and catastrophic events. Closely partner with all business unit leaders and third-party suppliers to ensure flawless service execution of employee experiences Manage the invoice process for all vendors, ensuring accurate billing to the appropriate department and invoice approvals. Review monthly rent invoices for accuracy and submit for payment. Actively identify and recommend initiatives that focus on service improvements, cost reduction, quality improvement, risk mitigation, industry trends and other relevant factors that impact workplace effectiveness (BMS, lighting, HVAC, etc.) Develop & implement standardized/best practice facility management processes to create long-term efficiencies Ensure industry-leading training & development of in-house and 3rd party facility operations teams Actively manage all property budgets including ongoing operations and capital projects. Ability to regularly travel between (5) southern California locations and (1) Phoenix Arizona locations Qualifications & Experience 8 years of facilities management experience in a class-A office market; experience working in financial services company preferred Ability to thrive in a fast-paced, dynamic, and rigorous work environment; demonstrated ability to prioritize competing demands Communication: demonstrated ability to communicate clearly and effectively, both in verbal and written forms. Demonstrated ability to listen to others to understand their perspectives, to define and communicate objectives and programs effectively, and persuade vendors and contractors to perform to meet commitments. Professional presence, enthusiastic and curious demeanor with a positive approach to getting things done. Effective vendor management focused on the delivery of flawless customer service Proficient in Microsoft Office 365 Apollo Global Management Inc. is an equal opportunity/affirmative action employer. The firm and its affiliates do not discriminate in employment because of race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other criteria prohibited under controlling federal, state or local law. Pay Range 70k-90k The base salary range for this position is listed above. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here. Come to Apollo and join a community of extraordinary people who are committed to a culture of excellence and collaboration in everything that we do. We invest in our people for the long term and are committed to supporting their development at every stage of their career. Join Apollo and learn from some of the smartest problem-solvers in the world to build your career and make your mark on the future of finance.
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