Equipment Support Specialist

EQUIPMENT SUPPORT SPECIALIST

Are you ready to dive into an exciting career opportunity with a fast-growing industrial water treatment company? We're looking for an Equipment Support Specialist to join our dynamic team! If you're someone who thrives in a hands-on environment, enjoys problem-solving challenges, and is eager to grow professionally, this could be the perfect role for you!

This position is based out of central Indiana and is a full-time, salaried, exempt position offering competitive pay, a company vehicle, a complete benefits package, PTO, 401K with a company match, health, dental, vision, and life insurance. All new, full-time employees will be eligible for benefits within 31 days or less! Apply today and take the first step in working for a company where your contributions and career development truly matter!

Job Summary

The Equipment Support Specialist will provide essential support in equipment services for our Field Team, acting as a subject matter expert on certain product lines and systems and overseeing equipment commissioning, calibration and validation.The Equipment Support Specialist will ensure the proper operation of chemical pumps, manage remote communication issues, and troubleshoot as needed.

Job Duties

• Provide ongoing support and guidance on Company equipment product lines
• Develop Standard Operating Procedures (SOPs) for high-purity water systems
• Apply knowledge of chemical dosing, usage, and testing for the commissioning and troubleshooting of water treatment equipment
• Effectively start up, troubleshoot, and operate equipment for customers, providing training for plant personnel on equipment operation as necessary
• Utilize expertise in high-purity water systems to operate equipment and diagnose equipment issues
• Support sales teams in sales campaigns as a subject matter expert as directed by Area or Regional Managers
• Assist regional service teams with equipment replacements, chemical feeds, and system operations, offering training and guidance as needed
• Travel to client sites to provide hands-on assistance, including installation, commissioning, and training on custom equipment, ensuring optimal performance and operational efficiency
• Take inventory of all parts needed for equipment service and identify inventory minimum and maximum levels
• Collaborate with cross-functional teams to identify opportunities for improving equipment design, functionality, and performance based on real-world insights gathered during field service visits
• Maintain detailed accurate records of service activities, including troubleshooting procedures, solutions implemented, and recommendations for future improvements, and submit these to management as required
• Adhere to and support all safety policies and guidelines
• Perform additional duties as assigned
  
  

Minimum Requirements

• High school diploma or equivalent
• Associate's degree in electrical, plumbing, automation, engineering, or related field or 5 years of relevant work experience
• Strong mechanical and electrical aptitude
• Excellent oral and written communication skills
• Strong customer service skills
• Ability to multi-task
• Strong computer skills, including knowledge of Microsoft products
• Possession of a current, valid driver's license
• Willingness to learn and follow Company policies and Standard Operating Procedures (SOPs)
• Ability and willingness to follow Company and customer requirements for security, safety, vaccination and PPE
• Ability to perform work while mobile in the field; extended hours and flexible work schedules are dependent on project and customer requirements
• Ability to lift containers weighing up to 50 lbs.
• Ability to pass a respirator fit test and wear a half or full-face respirator
• Ability to work in environments that are loud and non-airconditioned
• Ability to sit, stand and walk for extended time periods
• Ability and willingness to travel throughout the Midwest to fulfill job duties
• Ability and willingness to travel overnight and work nights and weekends as required to fulfill job duties
  
  

Preferred Requirements

• Six (6) years of relevant work experience
• Certified water operator certification
• Experience with water softeners, reverse osmosis systems, deionization, plant operations, lab environment, etc.
• Experience with chemical handling (i.e. transfer or blending of chemicals)
• Experience with quality control testing
• Familiarity within the microbiology realm (i.e. food safety, Legionella, mycobacterium, dipslides, etc.)
• Familiarity with Safety Data Sheets (SDSs)
• Familiarity with any of the following types of equipment: Advantage Controls, Prominent, Iwaki Walchem, Lakewood, LMI, Pulsafeeder, Stenner, Seametrics, Fleck, Clack, Marlo, Shelco, Turner Designs, Worcester, Belimo, copper silver ionization, ultraviolet (UV) lights
• Ability to type 30 words per minute
  
  

About Apex Water And Process Inc.

Apex Water and Process Inc. (www.TeamApex.com) is a comprehensive provider of water and process solutions, as well as fabrication and industrial controls, for industrial and agricultural markets with enterprise-level partnership and customer service. As a vertically-integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement, and we are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative solutions for our customers!

An offer of employment at Weas Engineering is subject to a pre-employment background check, physical, and drug screen.

Weas Engineering is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.