What are the responsibilities and job description for the Claims Representative position at Apollo Technology Solutions LLC?
Role: Claims Representative
Location: Evansville, IN
Duration: 8 months
Interview: Phone and in-person
Note: This is a part time position working Monday- Friday, approx. 22 hours per week. You may need to work additional hours to cover for teammates out of office
Job Description:
The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery Products and other duties as needed.
- Greet customers upon arrival in the Claims Center
- Ensure all proper documentation is presented prior to claim processing
- Assist Hoosier Lottery staff with daily office duties
- Answer claims hotline and assist customers with questions
- Assist with PR photos of winners when needed.
- High School diploma or equivalent ;
- Excellent customer service skills;
- General knowledge of and ability to operate a telephone and cash register;
- Basic knowledge of clerical procedures, methods, and principles;
- Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word;
- Proficient with modern office equipment including computer, fax machine, and scanners
- High School diploma or equivalent
- Excellent customer service skills
- General knowledge of and ability to operate a telephone and cash register
- Basic knowledge of clerical procedures, methods, and principles
- Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word
- Proficient with modern office equipment including computer, fax machine, and scanners
