What are the responsibilities and job description for the System Admin position at Apollo Technology Solutions LLC?
Title: System Admin
Location: Mechanicsburg, PA (Onsite)
Duration: 12 Months
Type: Contract
Note:
Job Description:
Required Skills
Location: Mechanicsburg, PA (Onsite)
Duration: 12 Months
Type: Contract
Note:
- This requisition requires an in-person interview at the work site (DOC Central Office, 1920 Technology Parkway, Mechanicsburg, PA 17050).
- Start date for this position is as soon as possible pending a compliant PATCH and passing the DOC-related background check.
- This requisition's current PO is funded through 6/30/25, but will be extended. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/25-6/30/26.
- Work Location: Public Safety Delivery Center - Dept of Corrections 1920 Technology Parkway, Mechanicsburg, PA 17050
- Remote work is an option but is not a guarantee.
- After 6 months of on-the-job training, the manager will make the final decision of whether to allow this, based on job performance and understanding of the role
Job Description:
- Able to coordinate, communicate, document, track progress and status on initiatives.
- Familiarization with project management concepts
- Responds to management's special requests for asset information.
- Maintains, tracks, and prepares Chain of Custody documentation for all end-of-life equipment returned for surplus.
- Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements. Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules. Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
- Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
- Responds to Service Desk tickets requiring Level 2 asset management attention.
- Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
- Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
- Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
- Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
- Create documentation for technical staff and end user.
- Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware. Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
- Familiar VMware Virtual Desktop Infrastructure
- Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.
Required Skills
- Maintain, track, and prepare Chain of Custody documentation for all end-of-life equipment returned for surplus
- Prepare surplus equipment for proper disposal in accordance with DGS / PSDC requirements
- Develop, document, and initiate processes that involve IT asset installations, relocations, and changes
- Provide technical guidance on IT assets for procurement documents and agency requisitions preparation
- Respond to Service Desk tickets requiring Level 2 asset management attention
