What are the responsibilities and job description for the Mobile Crisis Dispatcher position at Appalachian Community Services?
Bring Your Passion.
Are you a compassionate and dedicated mental health professional looking to make a meaningful impact? Appalachian Community Services (ACS), an ncgCARE partner, is seeking Licensed or License-Eligible Outpatient Therapists to join our team. With Outpatient Centers in Murphy, Hayesville, Bryson City, Robbinsville, Franklin, and Waynesville, we provide comprehensive behavioral health services across the seven western counties of North Carolina. Outpatient services play a vital role in our mission to deliver coordinated, individualized care to our communities.
Build Your Purpose.
As an Mobile Crisis Dispatcher, you will:
- Answer and assess emergency calls from individuals in crisis, providing a calm and supportive presence.
- Gather detailed information to evaluate the nature and severity of the crisis accurately.
- Dispatch mobile crisis response assessors, coordinating their actions and providing necessary information to ensure a swift and effective response.
- Monitor the status of the crisis intervention team and provide ongoing support and guidance as needed.
- Maintain detailed and accurate records of all calls, responses, and outcomes.
- Conduct insurance verification and manage enrollments
- Monitor the ongoing status of each crisis case, ensuring continuous quality assurance and timely updates.
- Collaborate with mental health professionals, law enforcement, and other emergency services to ensure coordinated and comprehensive crisis management.
- Provide follow-up support to ensure the continued safety and well-being of individuals post-crisis.
- Participate in training and professional development opportunities to stay current with best practices in crisis intervention and mental health services.
Compensation: $17.36 Hourly
Grow with Us.
Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.
- Consumer-driven health plan coverage provided by Anthem
- Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
- Health Savings Account (HSA) or Flex Spending Account (FSA)
- Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
- Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
- An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
- Generous paid time off
- 401k or Roth IRA Retirement Programs administered by Empower
- Financial planning and education services at no cost to you
- Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
- Educational Assistance (your position, date of hire and years of service determine your eligibility)
- Licensure Residency Program for Full-time Clinical Staff
- Advancement and Career Development Opportunities
ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.
ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.
ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.
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EEO is the Law |
EEO Supplement |
E-Verify |
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Family Medical Leave |
Pay Transparency |
ncgCARE and all partner affiliates maintain a drug-free workplace.
Salary : $17
