What are the responsibilities and job description for the Office Assistant IV position at Appalachian District Health Department?
Job Summary: This position serves as an Administrative Specialist at the Watauga County office of AppHealthCare. This position will fill a critical role in the department by providing office support that serves clients seeking a variety of services. In addition, the position will be part of a great front office team and will complete a variety of administrative functions for clinical public health services including patient registration, determining fees or applicable sliding fee discounts based on family size and prescribed guidelines, processing and accepting payments, and assisting with medical records. The successful candidate in this position will also have a comfortable working knowledge of basic computer office software, electronic health records, and office support duties. In addition, a strong candidate will be able to prioritize daily work activities including but not limited to referrals, medical records, and billing transactions in a busy medical office environment while prioritizing customer service. This position will directly report to the Management Support Supervisor.
Major Duties and Responsibilities:
Employees at this level independently perform a variety of tasks in support of an office operation, program, or work unit applying varied guidelines and program knowledge that require some interpretation. The majority of time is spent performing office support tasks that involve several steps and require the selection of the most appropriate action within procedural and operational guidelines that are normally available. Work involves providing assistance to staff, service recipients, other organizational units, and the public in resolving problems or inquiries. Work requires significant knowledge of the office or work unit's policies and procedures to communicate or process information or documents involving program functions and services, access office systems for information, and prepare documents and reports.
Job Type: Full-time
Pay: $32,655.00 - $51,652.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $32,655 - $51,652
