What are the responsibilities and job description for the Corman Harriman Outdoor Center Manager position at Appalachian Mountain Cl?
Location: Haverstraw, NY
Reports to: Corman Harriman Outdoor Center Manager
About AMC: Founded in 1876, the Appalachian Mountain Club (AMC) is America's oldest conservation and recreation organization. We promote the enjoyment and understanding of the mountains, forests, waters and trails of America’s Northeast and Mid-Atlantic regions from Maine to Washington, D.C. We believe these resources have intrinsic worth and also provide recreational opportunities, spiritual renewal and ecological and economic health for the region. Because successful conservation depends on active engagement with the outdoors, we encourage people to experience, learn about and appreciate the natural world.
Summary Description: The Corman Harriman Outdoor Center Manager is responsible for all aspects of facility operation at The Stephen & Betsy Corman Harriman Outdoor Center (CHOC). This popular AMC facility is an ideal destination for anyone looking for hiking, paddling and camping opportunities in the heart of Harriman State Park at Breakneck Pond. Harriman State Park, New York's second largest park, is located 30 miles from Manhattan and accessible by public transportation.
Priorities include supervising crew, maintaining a safe and friendly atmosphere for all guests, fulfilling operational needs, supporting AMC’s programs and the mission of providing responsible outdoor recreation activities, education opportunities and conservation practices.
This full time, year round position and is based at CHOC from March through November and will work as part of the Mohican Outdoor Center staff from December through February.
Primary Responsibilities:
- Hire, supervise, train, evaluate and motivate staff. As a team leader, you will be the contact point for team members so your communication and facilitation skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
- Create staffing schedules to provide full coverage and excellent customer service.
- Manage daily accounts payables and receivables and maintain accurate financial records and control routine expenses based on an approved, annual operating budget.
- Ensure the neatness, operations and safety of facility grounds, systems, buildings, guest areas and kitchen at all times.
- Oversee and assist with delivery of wholesome and varied meals within the budget limits.
- Procure supplies necessary to support operations using local and regional sources as availability and budget will allow.
- Serve as primary liaison with all AMC Departments including Human Resources, Volunteer Relations, Reservations, Sales, Communications and Marketing, Development, Programming, Education and Conservation staff.
- Maintain and active role in the Palisades Camp Association, serving as the daily contact.
- Promote and manage the process of selling AMC Memberships to all guests.
- In conjunction with AMC’s Retail Department, promote appropriate retail sales and rentals, including product selection, purchasing, inventory management and display maintenance.
- Travel to and support other AMC lodges and camps as assigned.
- Maintain on-call hours required operating a 24/7 camp during the open months.
- Make daily and weekend camp checks during the off-season.
- Collaborate with NY- NJ Regional Camps Manager, in regards to new lodging opportunities in the area.
- Supervision and management of Sebago Beach Programming
- Manage any off-season maintenance issues as they arise.
Qualifications and Experience:
- Must be 21 or older.
- Must meet all NYDOH guidelines as required for a Camp Director.
- Bachelor’s degree in hospitality or closely related field of study plus one year of experience managing a camp environment along with food service experience required. Equivalent experience will be accepted in lieu a degree.
- Ability to work a varied schedule and spend nights at Harriman Outdoor Center on a regular weekly basis as scheduled. Living in a shared staff cabin at Harriman Outdoor Center is the preferred option.
- Exceptional public service skills and a commitment to the mission of the Appalachian Mountain Club.
- Ability to perform general maintenance tasks.
- Proficiency in Microsoft Office is required.
- Successful candidates will be able to perform a wide range of tasks, be detail oriented and well organized and be highly flexible, adaptable and resourceful.
- Must have an acceptable driving record to operate AMC vehicles.
- Physical abilities needed: Ability to operate maintenance equipment. Ability to travel safely in the backcountry in all weather conditions, carrying a pack may be required at times.
- Physical abilities needed: Ability to operate standard office computers and machines, plus maintenance equipment. Ability to lift and carry 50 pounds at the Lodge and in the backcountry. Ability to travel safely in the backcountry in all weather conditions.
To Apply: Please include your resume and a cover letter when applying. No phone calls, please.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
The AMC is an Equal Opportunity Employer and values diversity in the workplace. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies and procedures. Our goal is to be a community that is comfortable, inviting and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation or socioeconomic status. Join us!