Trip Support Coordinator

General Responsibilities: A key part of a dynamic team, the Trip Support Coordinator will work both independently on projects and collaboratively with staff and volunteers to: 

• Coordinate the issuing and de-issuing of outdoor equipment from our “Gear Libraries” to members to support their outdoor trips with youth. 

• Organize, pack, clean, and maintain gear for optimal use: sleeping bags, tents, backpacks, pots and pans, stoves, boots, socks, etc. 

• Support the logistics for outdoor leadership trainings through meal planning and preparation, packing and transporting equipment, and distribution of gear to participants. 

• Provide program support the first and/or last day of outdoor leadership trainings through on-site coordination of logistics and equipment. 

• Maintain inventory and track usage of gear, repairs, and overall maintenance at our Boston-based office and at our remote sites in Canton, North Andover, and Worcester. 

• Recruit, onboard, and supervise volunteers in gear issuing and maintenance best practices. 

• Support staff with outreach and retention efforts: contacting members and helping them access appropriate resources. 

• Update member information and trip reports in ETO database. 

• Drive an AMC 12-passenger van as needed. 

Qualifications: 

• Dedication to AMC’s mission to make the outdoors accessible to youth living in under-resourced communities and other underserved groups. 

• Professional or personal experience managing outdoor equipment and logistics for trips. Prior experience in outdoor education is preferred but not required. 

• Self-directed with strong time management skills and attention to detail; demonstrated ability to handle multiple projects at once. 

• Effective organizational skills and the ability to implement a system to organize gear usage. 

• Strong interpersonal communication skills and confidence engaging volunteers and members. 

• Personal commitment to Diversity, Equity, Inclusion, and Justice.  

• Up-to-date computer skills including familiarity with Microsoft Suite and a willingness to learn and utilize Social Solution’s ETO database system. 

• Ability to work a varied schedule. Some weekends, evenings, and overnights are required. Travel an average of once a week to remote gear sites and/or training locations. 

• Must be at least 21 years of age and hold a valid driver’s license and a clear driving record. Driving record check and criminal background check will be performed. 

• Physical abilities needed: Ability to lift and carry up to 40 pounds. Ability to move up and down ladders safely and proficiently. 

• Willingness to participate in AMC’s Outdoor Leadership Training (preferred dates May 12-15). 

Employee Benefits:  

• Health insurance with a generous employer contribution is available to employees hired for 30 or more hours/week for a period of six months or longer. 

• Employees accrue sick leave at the rate of one hour for every 30 hours worked, up to a maximum of 40 hours of sick leave per calendar year. 

• Use of AMC facilities, free and discounted rates as benefitted to seasonal staff. 

• 30% discount on merchandise sold at our facilities and in AMC catalogs. 

• Free AMC membership; including AMC Outdoors magazine and a 20% discount on lodging. 

• Free outdoor gear loans. 

To Apply: Please include your resume and cover letter. Interviews will be scheduled on a rolling basis until the position is filled.  No phone calls, please. 

AMC welcomes all qualified candidates to apply and we invite the full participation of all individuals currently underrepresented in the outdoor community. This includes, but is not limited to, individuals from racially and or ethnically diverse communities, individuals with disabilities, individuals from LGBTQ communities, and individuals who experience intersectionality with one or more of these identities.