What are the responsibilities and job description for the Administrative Office Clerk position at Appalachian Mountain Health?
Job description – Administrative Office Clerk
Description: Appalachian Mountain Community Health Centers (AMCHC) is hiring for a key position in our organization- Administrative Office Clerk. If you are seeking a rewarding and challenging opportunity and have relevant experience, we'd love to hear from you!
AMCHC offers accessible, patient-centered care at our six locations throughout Western North Carolina. Our mission is to deliver timely, comprehensive, and quality health services with dignity and respect to WNC residents, regardless of a person’s ability to pay. As a Federally Qualified Health Center (FQHC), we build on a 50-year history of growth and sustainability.
Key responsibilities for this position, include:
- Maintain Accurate medical records on all patients
- Follow up on all records requests within the company fax server within a timely manner
- Referring patient inquiries of a clinical nature to the appropriate clinical staff for triage
- Complete clerical duties including answering phones, responding to emails and processing patient administration and discharge records
- Follow up on all telephone encounters assigned within a timely manner
- Attach provider approved patient messages to the patient portal
- Send out all records requests made by internal AMCHC providers
- Ability to learn clinical flow of the organization and assist in administrative duties within the clinical setting.
AMCHC offers the following benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Paid Holidays
Requirements: Sending and following up on messages between patient’s and providers/clinical staff members via EHR
Proven work experience as a Medical records professional or similar experience
Understanding of Medical Terminology
Proficient in information management with Microsoft Office programs and Electronic Medical Records Systems
Outstanding Communication and interpersonal abilities
Strong attention to detail with excellent organizational skills
Relevant trainings and or certification as a Medical Records Clerk preferred but no required
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Asheville, NC 28806: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent
Experience:
Customer service: 1 year (Required)
Computer skills: 1 year (Required)
Job Type: Full-time
Salary: From $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Work Location: In person
Salary : $16
