What are the responsibilities and job description for the Registration Clerk-Knox Co position at Appalachian Regional Healthcare, Inc.?
Overview
The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.
Responsibilities
- Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
- Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
- Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
- Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
- Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
- Prepares all necessary records relating to admission, payment, and discharge of patient.
- Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
- May assist patients in and out of vehicles.
- Operates various office equipment.
- Performs cashier duties; e.g. receipts of payment and issuance of receipts.
- Performs other related duties as assigned.
Qualifications
Education
• High School Diploma or GED equivalent
Minimum Work Experience
• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities
Required Skills, Knowledge, and Abilities
• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system
• Must have knowledge of medical terminology ICD-10 and CPT codes as pertains to billing
