What are the responsibilities and job description for the E-Commerce & Inside Sales Assistant position at Apparel Redefined ?
The E-Commerce & Inside Sales Assistant facilitates the entire sales cycle, from client interaction, garment ordering
decoration ordering, invoice submission, and payment, collection, follow up, and review. The E-Commerce & Inside
Sales Assistant reports to the Inside Sales Specialist.
Abilities Required
Excellent typing & computer skills Exceptional organizational skills & ability to focus for long periods of time. Thorough attention to detail. Basic math skills & ability to count and retain numerical information. Read & Understand English Ability to operate under pressure & time constraints. Ability to interpret, transpose, & accurately reproduce data with speed & accuracy. Visual memory retention skills to help build your product knowledge Proficient with Excel, Word, Email Personable Responsible Strong communication skills; both written & verbal are needed for clients & the internal team Specific Responsibilities
Extreme attention to detail in all aspects of duties, email composing, order entry. Enter client order into our production software, NOMOS. Works with clients to find solutions to order issues. Extremely organized, follow the system and steps for the role. Communicate with production staff on a regular basis to ensure timely order completion Manages eCommerce platform store creation, ordering, and inventory. Use NOMOS to create work orders & order garments. Use Order My Gear tool to execute all phases of online store sales Work with Accounting Dept. to ensure timely payments from customers. Actively pursue & develop new leads & accounts. Maintain a positive & energetic attitude towards existing & potential customers. Work with Accounting Dept. to ensure timely payments from customers. Work closely with the Social Media & Marketing Coordinator and Graphic Artists to coordinate new marketing & social media campaigns. Answer phone, emails, texts, faxes, etc. with professionalism & promptness (inside 24hrs) Key Performance Indicators
Doing whatever it takes to ensure the customer is more than satisfied with the entire sale process. Receive great compliments, client testimonials, and survey results. Consistently outperform previous quarter results in both profitability and revenue. Become an expert that customers seek out. Cultivate & promote AR's Purpose, Vision, Mission & Core Values everyday. Consistently showing up for work on time and putting in extra time when required. Effectively communicating with departments to create a seamless & highly productivework environment. Consistently meet client deadlines & ensure orders go out at the highest quality standardin terms of appearance and accuracy
View More
Apply for this job
Receive alerts for other E-Commerce & Inside Sales Assistant job openings
Report this Job
