What are the responsibilities and job description for the Hotel Housekeeping Manager position at Appelman Property Group?
Housekeeping Manager
Location: Sharonville, OH
Job Type: Full-time
Salary: Competitive, based on experience
Job Summary:
We are seeking an experienced Housekeeping Manager to oversee and lead our housekeeping operations, ensuring exceptional cleanliness, organization, and efficiency. This role requires strong leadership, attention to detail, and tech-savviness, including the ability to use OPERA PMS, manage staff schedules, control inventory, and uphold quality standards.
Key Responsibilities:Team Leadership & Staff Management:
- Supervise, train, and develop housekeeping staff to maintain high cleanliness and service standards.
- Create and manage staff schedules to ensure proper coverage while optimizing labor costs.
- Track and approve employee time management using digital scheduling tools.
- Conduct performance reviews and provide coaching to enhance team performance.
Quality Control & Cleanliness Standards:
- Perform daily inspections of guest rooms and common areas to ensure compliance with cleanliness and presentation standards.
- Implement and enforce housekeeping policies, procedures, and safety guidelines.
- Respond promptly to guest concerns related to housekeeping services.
Inventory & Supply Management:
- Maintain accurate records of linens, cleaning supplies, and guest amenities.
- Monitor inventory levels and place supply orders as needed to prevent shortages.
- Implement cost-saving strategies while maintaining quality standards.
Technology & Operational Efficiency:
- Must be proficient in OPERA PMS to track room statuses, assign housekeeping tasks, and manage operations.
- Utilize housekeeping management software for tracking room assignments, quality inspections, and reporting.
- Analyze data to improve efficiency, reduce turnover time, and optimize labor costs.
Collaboration & Communication:
- Work closely with the front desk and maintenance teams to ensure timely room turnovers.
- Communicate effectively with team members and management to improve operational efficiency.
- Ensure compliance with hotel policies, safety regulations, and brand standards.
Qualifications:
- Minimum 2 years of experience in housekeeping management, preferably in a hotel or extended-stay property.
- Strong leadership and organizational skills with experience in team supervision and training.
- Tech-savvy with proficiency in OPERA PMS and housekeeping management software.
- Experience managing inventory, supply orders, and cost controls.
- Strong attention to detail and ability to maintain high cleanliness standards.
- Ability to multitask in a fast-paced environment while ensuring quality and efficiency.
Benefits:
- Competitive salary based on experience
- Performance-based incentives
- Health, dental, and vision insurance
- Paid time off and holidays
- Career growth opportunities
Job Types: Full-time, Part-time
Pay: $41,424.00 - $53,499.87 per year
Expected hours: 40 – 50 per week
Experience:
- Housekeeping Management: 2 years (Required)
- OPERA PMS: 2 years (Required)
- Inventory Management: 2 years (Required)
Work Location: In person
Salary : $41,424 - $53,500