What are the responsibilities and job description for the HelpDesk/ Call support L1 position at AppLab Systems, Inc?
Please Find The Detail Job Description Below
Job Title: HelpDesk/ Call support L1
Job Location: Cary NC (Onsite)
Job Duration: Long Term Contract
Job Description
Job Title: HelpDesk/ Call support L1
Job Location: Cary NC (Onsite)
Job Duration: Long Term Contract
Job Description
- Strong analytical skills.
- Strong written and verbal communication skills.
- Work under pressure
- Ability to work on multiple activities concurrently.
- Strong systemic thinking and problem solving skills.
- Experience in business process definition and validation.
- Strong troubleshooting skills
- Good documentation skills
- Ability to take a "client” focus when engaging with internal departments / customers.
- Strong technical skills.
- Works well as part of a team.
