What are the responsibilities and job description for the Excellent Role - Desktop Support with network skills || Mason, Ohio 45040(onsite) position at AppLab Systems, Inc?
Please do have a look at the below JD and let me know if you are interested .
Title : Desktop Support with network skills
Location : Mason, Ohio 45040(onsite)
Mode :- Contract || Long Term
Primary Skill
Network Support Experience (CCNA or equivalent, Routers, switches, access points, SH&E), End User Computer L1, L2 (PC imaging, troubleshooting, hardware repair)
Job Description
Saurav Kumar
APPLAB Systems
Saurav.kumar@applabsystems.com
609-629-2048 Ext - 551
4365 Route 1 South, Suite 105
Princeton, NJ -08540
www.applabsystems.com
Title : Desktop Support with network skills
Location : Mason, Ohio 45040(onsite)
Mode :- Contract || Long Term
Primary Skill
Network Support Experience (CCNA or equivalent, Routers, switches, access points, SH&E), End User Computer L1, L2 (PC imaging, troubleshooting, hardware repair)
Job Description
- Minimum 1.5 yrs. hands on experience as deskside/Onsite support/local IT engineer
- Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices
- Network Support Experience (CCNA or equivalent, Routers, switches, access points, SH&E),
- Strong Microsoft Operating System installation(Win 7 & Win10/11) and troubleshooting skills
- Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
- Strong desktop support knowledge including hardware, software, and networking concepts
- Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
- Basic understanding of Audio/Video equipment and conference room setup
- User account creation for Active Directory, Exchange Mailboxes, Distribution lists
- Remote desktop connectivity applications like SMS, Bomgar, Live Meeting, and Windows Native tools tool. Escalations
- Troubleshoot and assist end users with mobile device setup, activations, and performance issues.
- Handheld - Blackberry, Android & IOS support knowledge
- Strong Customer service skills
- Strong written and verbal communication skills
- Good Understanding of ITIL processes
- Hand on Experience on ITSM tools like Service Now
Saurav Kumar
APPLAB Systems
Saurav.kumar@applabsystems.com
609-629-2048 Ext - 551
4365 Route 1 South, Suite 105
Princeton, NJ -08540
www.applabsystems.com
