What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Apple a Day Pediatrics?
Overview
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing various administrative tasks within a fast-paced medical environment. This role is crucial for ensuring smooth operations and enhancing patient satisfaction in our office. We are looking for someone with a flexible schedule and willing to start part-time with the potential to move to full-time hours, if interested.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
- Manage patient check-in and check-out processes efficiently, including scheduling appointments and handling cancellations.
- Maintain accurate patient records and health information management in compliance with HIPAA regulations.
- Handle phone inquiries, providing information about services offered and directing calls to appropriate staff members.
- Assist with filing, data entry, and maintaining organized office management systems to ensure efficient workflow.
- Collaborate with medical staff to ensure seamless communication regarding patient care and office operations.
- Support the practice by applying knowledge of medical terminology when necessary.
Qualifications
- High school diploma or equivalent.
- Previous experience in a medical office setting preferred.
- Bilingual candidates are highly desirable to accommodate diverse patient populations.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work well under pressure while maintaining professionalism in a busy environment.
Join our dedicated team where your contributions will make a difference in the lives of our patients!
Job Type: Part-time
Pay: From $16.00 per hour
Medical Specialty:
- Pediatrics
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Rotating weekends
Application Question(s):
- On most days, are you available to work Monday - Friday from 7:45am - 2:15pm?
- On most days, are you available to work Monday - Friday from 1:15pm to 7:45pm?
- Are you available to work two (2) Saturdays a month from 7:45am - 2:15pm?
License/Certification:
- BLS Certification (Preferred)
Work Location: In person
Salary : $16