What are the responsibilities and job description for the Service Advisor position at APPLE CHEVROLET?
Company Description
Apple Chevrolet, located in Tinley Park, IL, is a top destination for those seeking new Chevy cars, trucks, and SUVs. We proudly serve the Chicago and Orland Park areas, providing a wide selection of vehicles for our customers. At Apple Chevrolet, we are committed to delivering excellent service and ensuring customer satisfaction.
Role Description
This is a full-time, on-site role for a Service Advisor located in Tinley Park, IL. The Service Advisor will be responsible for assisting customers with their vehicle service needs, ensuring customer-focused service, and maintaining customer satisfaction. Daily tasks include greeting customers, assessing their vehicle issues, providing accurate estimates, coordinating aftersales services, and ensuring clear communication throughout the service process.
Qualifications
- Customer Satisfaction, Customer-focused Service, and Aftersales skills
- Excellent Customer Service and Communication skills
- Ability to assess vehicle issues and provide accurate estimates
- Strong organizational and time management skills
- High school diploma or equivalent; additional certification is a plus
- Previous experience in a similar role within the automotive industry is beneficial but not required
