What are the responsibilities and job description for the Service Porter position at Apple Chrysler Dodge Jeep Ram?
Automotive Service Porter Full Time
Company: Apple Autos (Top Minnesota Workplace)
Compensation:$19.00 - $23.00 an hour based on experience
Are you looking for a company that Encourages You to Make a Difference, Respects the Uniqueness of Every Individual, and has Unconditional Dedication to Excellence? Then you need to look at Apple Autos.
Apple Autos is a 7-brand, 8 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.
The Automotive Service Porter is responsible for assisting in the smooth operation of the service department by ensuring vehicles are properly moved, cleaned, and organized. The role includes handling the movement of customer vehicles, maintaining cleanliness of the service area, and supporting service staff with various tasks to ensure high levels of customer satisfaction and operational efficiency. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 6 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence.
What You’ll Do
- Vehicle Movement & Parking:
- Safely move customer and dealership vehicles to designated service areas, parking lots, or storage areas as directed by service advisors or managers.
- Ensure that all vehicles are properly parked and stored to maximize space efficiency and ensure customer vehicles are easily accessible.
- Customer Vehicle Delivery:
- Greet customers when they drop off or pick up their vehicles for service.
- Ensure customer vehicles are returned in the same condition as when they arrived, with keys and paperwork organized and easy to access.
- Vehicle Cleaning:
- Wash, vacuum, and clean customer vehicles as needed, ensuring they are in top condition before being returned to the customer.
- Perform basic vehicle maintenance, such as checking tire pressure and fluid levels, as directed by service team members.
- Lot Organization:
- Maintain a clean and organized service lot, keeping vehicles in designated spots and ensuring no obstructions in walkways or parking areas.
- Keep service bays and parking areas free of debris and other hazards.
- Assistance to Service Team:
- Assist service technicians with moving parts, equipment, or tools as needed.
- Help deliver parts and supplies to the appropriate service bays, ensuring all necessary materials are available for technicians.
- Maintain Service Area Cleanliness:
- Ensure that the shop, service drive, and waiting areas are kept clean and organized throughout the day.
- Perform general maintenance and light janitorial duties, including emptying trash, sweeping floors, and keeping the service area neat.
- Vehicle Check-In/Check-Out:
- Assist with vehicle check-in and check-out processes, ensuring all vehicles are logged into the system and customer information is recorded accurately.
- Ensure that any customer concerns or vehicle issues are communicated to the service advisors or technicians promptly.
- Safety and Security:
- Follow all safety protocols and procedures to ensure a safe working environment.
- Help secure the dealership premises by ensuring all vehicles are properly locked, and sensitive materials are kept secure.
- Other Duties:
- Perform other tasks as assigned by the Service Manager or Service Advisors, including running errands, picking up parts, or delivering vehicles to local destinations.
What You’ll Bring
- Valid driver’s license with a clean driving record.
- Ability to operate both manual and automatic transmissions.
- Strong organizational skills and attention to detail.
- Basic understanding of automotive terms and services is helpful.
- Ability to work well with minimal supervision.
- Excellent customer service skills and a friendly, positive attitude.
- Ability to lift and move items as required (up to 50 pounds).
- Flexibility to work in various weather conditions.
Working Conditions:
- Outdoor environment, exposed to various weather conditions.
- Standing, walking, and driving for extended periods.
- Occasional lifting and carrying of parts and tools.
Benefits
- Competitive Pay
- Flexible Working Hours
- Advancement Opportunities
- Professional and Respectful Work Environment
- Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
- Company Paid Life Insurance along with Voluntary Life and Disability
- Health Club Reimbursement
- Paid Paternity/Maternity Leave
- New and Used Vehicle, Parts, and Service Discounts
- Vacation, Holiday, Volunteer Time Off
- 401k with a Company Matching Contribution
- Employee Assistance programs
Why Work for Apple Autos
- We strive to make a positive impact in our world, you will get the opportunity to give back.
- Internal promotions, we offer our employees the opportunity to advance internally.
- We encourage teamwork, positivity, and kindness.
- Learning and development programs are available.
- We empower our employees to do what is best for our customers, and other employees.
- Continually giving back to our employees for all their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
EEO Statement:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $19 - $23
