Food Service Clerk

Every Food Sales Associate is responsible for the proper and efficient operation of the shift, within Company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the deli.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Responsible for preparing, slicing, wrapping, weighing, pricing and merchandising the departments’ deli products
• Inform customers about deli products and services
• Work with equipment such as fryers and slicers to prepare food
• Keeps ALL deli hot case/s, cold case/s, and food displays fully stocked and fronted at all times.
• Properly cleans and maintains all equipment and readies high-margin products such as coffee, fountain drinks, etc. as directed by Deli/Store Manager.
• Use correct pricing as listed on the deli menu
• Keeps store/deli floors clean at all times, immediately cleaning up all spill, etc., with specific responsibility being assigned by the Deli/Store Manager.
• Checks refrigeration equipment for proper performance a minimum of three times per day.
• Cleans deli windows, deli area floors, shelves, and counters.
• Immediately informs Deli/Store Manager of any maintenance problems.
• Complies with all safety rules and procedures as outlined in the Employee Handbook.
• Parking lot and grounds maintenance.

General Guidelines
• Observes shift operating hours at all times, as assigned by the Deli/Store Manager.
• Performs specific tasks as assigned by the Deli/Store Manager, Assistant Manager, Shift Leader, or Supervisor.
• Assists the Deli/Store Manager in seeing that the store is a safe place to work by looking for any unsafe working conditions and correcting all problems.
• Adheres to all City, county, and state alcohol regulations.
• Give all Customers EXCELLENT Customer Service.
• Follows the work schedule as posted, unless a change in schedule is arranged by the Deli/Store Manager.
• Stays familiar with the policies and procedures outlined in the Deli Food Service Handbook.
• Operates shift within Company guidelines to achieve sales and profit.

Bookkeeping
• Properly clocks in and out.
• Rings all sales as discussed in the handbook.

Personnel
• Advises Deli/Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
• Reports all accidents and injuries of Customers and/or Employees immediately to the Del/Store Manager or Deli Supervisor.

Security
• Shares the responsibility for controlling the inventory on the shift or in the store.
• Follows correct vendor check-in procedures as defined in the handbook.
• Protects Company assets at all times.
• Reports all property damage occurring either inside or outside of the store immediately to the Deli/Store Manager or the Supervisor.

POSITION QUALIFICATIONS
Competency Statement(s)
• Accountability - Ability to accept responsibility and account for his/her actions.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Reliability - The trait of being dependable and trustworthy.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.

SKILLS & ABILITIES
Education : HS or Equivalent

Experience : Previous deli experience preferred
Computer Skills: Basic computer skills

Certificates & Licenses: N/A

Other Requirements
• Be able to read, write, speak, and understand the English language at the eighth-grade level.
• Be able to read and understand instruction for the operation of deli equipment – i.e.: Henny Penny fryer, grill, etc.
• Be able to react to a fire by lifting a fire extinguisher weighing 7 to 10 pounds and move it to the fire area.
• Be able to tolerate exposure to gasoline fumes and cleaning products.

PHYSICAL DEMANDS
Physical Demands
Stand C (Constantly)
Walk F (Frequently)
Sit O (Occasionally)
Handling / Fingering F (Frequently)
Reach Outward F (Frequently)
Reach Above Shoulder O (Occasionally)
Climb F (Frequently)
Crawl O (Occasionally)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)

Lift/Carry
10 lbs or less F (Frequently)
11-20 lbs F (Frequently)
21-50 lbs F (Frequently)
51-100 lbs F (Frequently)
Over 100 lbs O (Occasionally)

Push/Pull
12 lbs or less F (Frequently)
13-25 lbs F (Frequently)
26-40 lbs F (Frequently)
41-100 lbs O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Other Physical Requirements
Vision (Must be able to see)
Sense of Sound (Must be able to hear)
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) (Wear appropriate PPE)

WORK ENVIRONMENT:
Ability to work in both controlled and uncontrolled climate settings
Outdoor responsibilities require the ability to work in hot, cold, rain, snow etc
Ability to walk on slick surfaces from time to time inside and out
Ability to work in a freezer with temperatures of 34 degrees up to 20 min at a time