Food Service Manager

Responsible for Sales Dollars and Gross Profit %, Operation and Condition of the Food Service Area
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)
• Responsible for achieving monthly sales goal plan
• Responsible for achieving monthly GP% goal plan
• Responsible to ensure all employees are greeting and thanking
• Responsible for the hiring and training of all employee in the deli area
• Responsible for making deli schedule according to budget hours
• Responsible for inputting sales and cost of goods into the perpetual daily
• Responsible for monthly inventories to be counted correctly
• Responsible for temps being taken three times per day on all equipment; Food temps taken @ 9am-Noon-6pm. Record in Log Book
• Responsible for usage of various tools/forms to combat waste – Use of Waste Sheet “Cook Less More Often”
• Responsible for making sure there are date labels on all food/supplies and proper rotation to ensure fresh food at all times is offered to customer
• Responsible for proper food portioning
• Responsible for maintenance and cleanliness of all equipment
• Responsible for overall cleanliness of food service area
• Responsible for ordering adequate supplies and products – truck to truck
• Responsible for monitoring and controlling waste
• Responsible for making sure all deli employees are in proper uniform
• Responsible for correctly teaching proper lifting procedures “see attached”
• Responsible for sharing first aide principles with ALL employees
• Responsible for ALL monthly promotions/specials posted

POSITION QUALIFICATIONS
Competency Statement(s)
• Accountability - Ability to accept responsibility and account for his/her actions.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Reliability - The trait of being dependable and trustworthy.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Team Builder - Ability to convince a group of people to work toward a goal.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.
• Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Decision Making - Ability to make critical decisions while following company procedures.

SKILLS & ABILITIES
Education : HS or Equivalent

Experience : Previous experience in food sales, management preferred
Computer Skills: Basic computer knowledge

Certificates & Licenses: N/A

Other Requirements:
• Be able to read, write, speak, and understand the English language at the eighth-grade level.
• Be able to react to a fire by lifting a fire extinguisher weighing 7 to 10 pounds and move it to the fire area.
• Be able to tolerate exposure to gasoline fumes and cleaning products.

PHYSICAL DEMANDS
Physical Demands
Stand C (Constantly)
Walk F (Frequently)
Sit O (Occasionally)
Handling / Fingering F (Frequently)
Reach Outward O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)

Lift/Carry
10 lbs or less F (Frequently)
11-20 lbs F (Frequently)
21-50 lbs F (Frequently)
51-100 lbs F (Frequently)
Over 100 lbs O (Occasionally)

Push/Pull
12 lbs or less F (Frequently)
13-25 lbs F (Frequently)
26-40 lbs F (Frequently)
41-100 lbs F (Frequently)

N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Other Physical Requirements
Vision (Must be able to see)
Sense of Sound (Must be able to hear)
Sense of Touch
Sense of Smell
Ability to wear Personal Protective Equipment (PPE) (Wear appropriate PPE)

WORK ENVIRONMENT:
Ability to work in both controlled and uncontrolled climate settings
Outdoor responsibilities require the ability to work in hot, cold, rain, snow etc
Ability to walk on slick surfaces from time to time inside and out
Ability to work in a freezer with temperatures of 34 degrees up to 20 min at a time